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- Tasks: Repair and service bikes while delivering top-notch customer experiences.
- Company: Join Halfords, the UK's leading retailer in cycling and motoring products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Why this job: Combine your passion for bikes with a rewarding career in retail.
- Qualifications: Experience in bike repair or strong customer service skills preferred.
- Other info: Flexible hours, inclusive culture, and great career growth opportunities.
The predicted salary is between 10 - 13 £ per hour.
Got a passion for all things bike? You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you’ll need:
- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with - and achieving - sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Cycle Technician in Belfast employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician in Belfast
✨Tip Number 1
Get your hands dirty! If you’ve got a passion for bikes, show it off. Bring in your own bike or any projects you've worked on to demonstrate your skills and enthusiasm during the interview. It’s all about making that personal connection!
✨Tip Number 2
Brush up on your customer service skills. Think of examples where you’ve gone above and beyond for a customer. We want to see how you can wow our customers just like we do at StudySmarter!
✨Tip Number 3
Network with fellow bike enthusiasts! Join local cycling groups or forums. You never know who might have a lead on job openings or insider tips. Plus, it’s a great way to show your commitment to the cycling community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in the cycling world!
We think you need these skills to ace Cycle Technician in Belfast
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for bikes shine through! Share any personal experiences or stories that highlight your enthusiasm and knowledge about cycling. We want to see that you’re not just applying for a job, but that you genuinely care about the cycling community.
Highlight Relevant Experience: Make sure to mention any previous experience you have in cycle services or retail. If you've worked on repairs or built bikes before, give us the details! We’re looking for practical skills, so don’t hold back on showcasing what you can do.
Customer Service is Key: Since this role involves interacting with customers, it’s important to emphasise your customer service skills. Share examples of how you've gone above and beyond to help customers in the past. We want to know how you can wow our customers just like we do!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us that you’re keen to join the Halfords family!
How to prepare for a job interview at Halfords Group
✨Know Your Bikes
Brush up on your knowledge of different types of bikes, including kids', adult, premium, performance, and electric cycles. Be ready to discuss your experience with repairs and servicing, as well as any specific technical skills you have. This will show your passion for bikes and your ability to deliver top-notch service.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This role is all about wowing customers, so demonstrating your knack for connecting with people will set you apart.
✨Team Player Mindset
Since you'll be helping to develop other team members, think of times when you've shared your expertise or supported colleagues. Highlighting your teamwork skills and willingness to mentor others will show that you're not just focused on your own success but also on the team's growth.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific repair or customer complaint. Practise articulating your thought process clearly and efficiently, as this reflects your problem-solving skills and ability to work under pressure.
