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- Tasks: Deliver exceptional customer service and help customers find the right products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and flexible working hours.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a growing team and make a real difference in customer experiences.
- Qualifications: Experience in retail and a proactive attitude towards customer needs.
The predicted salary is between 11 - 13 £ per hour.
Part time, 12 hours per week.
Location: Oxfordshire.
Salary: £11.10 - £13.31 per hour.
- Responsibilities:
- Deliver great customer service, ideally in a retail sales environment.
- Demonstrate and explain products and the practical aspects of our fitting services; learn product knowledge and skills through training.
- Be proactive in helping customers and understanding their needs.
- Contribute to a positive customer experience and support team performance.
- Qualifications:
- Experience of delivering great customer service, ideally in a retail sales environment.
- A proactive approach to helping customers and understanding their needs.
- Availability to work on a rota basis, including weekends.
- Ideally, some experience of working towards and achieving sales targets.
- Rewards and Benefits:
- Store discount, with 25% off most products across Halfords and Tredz.
- Employee discount, with up to 50% off garage bills at Halfords Autocentre.
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
- Discounts on groceries, holidays, insurance, days out, restaurants and more.
- Employee wellness programme offering free, independent, confidential support and counselling 24/7.
- Trade Price Bike Scheme – buy one bike per year from a range of bikes at significant reductions.
- Life Assurance.
- Uniform.
- Option to join Sharesave scheme: save to purchase shares at a 20% discount.
- Cycle to Work scheme.
- Wagestream – access up to 30% of pay as you earn it; save automatically from your salary.
- Health Cash Plan – claim cash back towards healthcare costs and access health and well-being services.
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Banbury employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Banbury
✨Tip Number 1
Get to know the company! Research Halfords and understand their values, products, and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering great service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Sales Advisor in Banbury
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in delivering great customer service, especially in a retail setting. We want to see how you've gone above and beyond for customers in the past!
Be Proactive in Your Approach: In your application, demonstrate your proactive attitude towards helping customers. Share examples of how you've identified customer needs and provided solutions – this is key for us at StudySmarter!
Tailor Your Application: Take a moment to tailor your application to the role. Use keywords from the job description to show that you understand what we're looking for. This helps us see that you're a perfect fit for the Customer Sales Advisor position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Halfords Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your proactive approach and ability to contribute positively to the team.
✨Practice Common Interview Questions
Anticipate questions related to sales targets and customer interactions. Practising your responses can help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.