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- Tasks: Lead a team, manage workshop operations, and enhance customer experience.
- Company: Join the UK's largest automotive service and repair business.
- Benefits: Competitive salary, uncapped bonuses, and career progression opportunities.
- Why this job: Make a real impact in a dynamic environment while advancing your management skills.
- Qualifications: Experience in mechanics or management, strong leadership, and customer service skills.
- Other info: Be part of an inclusive workplace with excellent training and growth potential.
The predicted salary is between 33100 - 37100 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Benefits Include:
- £33,100 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week (this centre is closed on Sundays)
- Earn extra with our refer a friend scheme – T&C’s Apply.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your hands-on experience! When discussing your background, highlight specific examples of how you've improved customer satisfaction or driven profitability in previous roles. This will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on mechanic experience and any management roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your background makes you a great fit for the Assistant Manager role. We love hearing your story!
Show Off Your Technical Skills: Since this role requires solid mechanical knowledge, don’t shy away from mentioning your qualifications or any relevant certifications. We’re keen to know how your skills can help us drive profitability and enhance customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity – hit that apply button today!
How to prepare for a job interview at Halfords Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop inside out.
✨Customer Focus is Key
Since the job emphasises customer satisfaction, prepare examples of how you've previously enhanced customer experiences. Think about specific situations where you’ve resolved issues or improved service delivery. This will demonstrate your commitment to driving profitability through excellent customer service.
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to coach and develop your team. Prepare to share instances where you've successfully led a team or trained colleagues. Highlight your ability to motivate others and create a positive work environment, as this is crucial for the role.
✨Be Organised and Communicative
Strong organisational and communication skills are essential for this position. Think of examples where you’ve effectively managed time or communicated complex information clearly. Being able to articulate your thoughts well will help you stand out during the interview.
