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For Companies At a Glance
- Tasks: Lead transformation projects to enhance customer experience in our garages business.
- Company: Join Halfords, a leader in motoring and cycling innovation.
- Benefits: Enjoy competitive salary, hybrid working, and employee discounts.
- Why this job: Make a real impact on customer experience while developing your project management skills.
- Qualifications: Experience in managing complex projects and engaging stakeholders.
- Other info: Be part of a dynamic team with a focus on continuous improvement and personal development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth.
The role
As a Transformation Project Manager at Halfords, you’ll play a key role in delivering a high‑profile programme of change focused on improving the customer experience across our garages business. Sitting within the Group Transformation & Change team, you’ll take ownership of one large or multiple medium‑sized projects, driving delivery from definition through to implementation. You’re people‑focused and thrive on building strong relationships, bringing stakeholders with you on a transformation journey. You’re comfortable managing complexity and pace, and you know how to bring structure to change. You’ll own project plans, RAID logs, budgets and governance, while working closely with senior stakeholders across operations, finance, technology and people teams.
Key responsibilities
- Lead the end‑to‑end delivery of one large or multiple medium‑sized transformation projects within the garages portfolio.
- Own and maintain project plans, milestones, actions, RAID logs, and governance documentation.
- Chair regular project and stakeholder meetings, providing clear updates on progress, risks, dependencies, and decisions.
- Proactively manage risks, issues, and interdependencies, escalating where required to protect delivery.
- Track project costs, budgets, and benefits realisation in partnership with Finance and project sponsors.
- Ensure project activity aligns to agreed transformation frameworks, standards, and best practice.
- Coordinate cross‑functional teams across Operations, Technology, Finance, Property, and People.
- Provide clear, concise reporting through dashboards and updates for senior leaders and steering groups.
- Support change adoption by maintaining visibility of key people, communication, and readiness milestones.
- Drive projects through to closure, completing lessons learned and formal close‑down documentation.
- Contribute to a culture of continuous improvement, supporting and advising peers across the Transformation team.
About you
- Proven experience delivering complex projects within a transformation or change environment with tangible results.
- Strong track record of managing stakeholders at all levels, including senior leaders, and bringing people with you through change.
- Demonstrated ability to manage risks, issues, dependencies, budgets, and delivery plans with confidence.
- Comfortable working across multiple workstreams in fast‑paced, ambiguous environments.
- Experience operating across both Waterfall and Agile delivery approaches, or the ability to adapt quickly between them would be desirable.
- Highly organised with strong attention to detail and the ability to prioritise competing demands.
- Confident communicator, able to present clear, concise updates and challenge constructively when required.
- Self‑starter with a proactive mindset, resilience, and a focus on delivery outcomes.
- Experience within retail, multi‑site, or operationally complex organisations is advantageous.
We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Transformation Project Manager (6 Month FTC) employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Project Manager (6 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Transformation Project Manager role. You never know who might have the inside scoop on opportunities at Halfords or elsewhere.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and transformation. Think about how you can showcase your experience with stakeholder engagement and managing complex projects. We want you to shine!
✨Tip Number 3
Don’t forget to research Halfords! Understand their mission and values, especially around customer experience and innovation. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Halfords family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Transformation Project Manager (6 Month FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transformation Project Manager role. Highlight your experience in managing complex projects and stakeholder engagement, as these are key aspects of the job.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve delivered results in previous roles. Use metrics where possible to demonstrate your impact on project outcomes.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your experience and skills, making it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application is received promptly and allows us to process it efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the tangible results you achieved. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master Stakeholder Engagement
Since this role involves managing stakeholders at all levels, prepare examples of how you've successfully engaged with different teams. Think about times when you built strong relationships or navigated complex dynamics. Highlighting your people skills will demonstrate that you can bring others along on a transformation journey.
✨Be Agile and Waterfall Savvy
Familiarise yourself with both Agile and Waterfall methodologies, as this role requires adaptability between the two. Be prepared to discuss how you've applied these approaches in your previous projects. Showing that you can switch gears based on project needs will impress your interviewers.
✨Showcase Your Organisational Skills
As a Transformation Project Manager, being organised is key. Bring examples of how you've maintained project plans, RAID logs, and budgets in the past. Discuss your methods for prioritising tasks and managing competing demands, as this will highlight your ability to keep projects on track in a fast-paced environment.
