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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service in a retail environment.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of employee perks.
- Why this job: Kickstart your career with training and growth opportunities in a dynamic team.
- Qualifications: Customer service experience and a proactive attitude are essential.
- Other info: Flexible hours with a supportive and inclusive workplace culture.
The predicted salary is between 10 - 12 £ per hour.
About the role
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
Key Requirements
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
About Halfords
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Application
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Solutions Sales Advisor - 8 hours - UK Zone C employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Sales Advisor - 8 hours - UK Zone C
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you've gone above and beyond for customers in the past. We want to hear those success stories!
✨Tip Number 3
Dress the part! Even though it’s a retail role, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Solutions Sales Advisor - 8 hours - UK Zone C
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We love candidates who can demonstrate their knack for connecting with customers and understanding their needs!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match the Solutions Sales Advisor role. We want to see how you fit into our team!
Be Yourself: Let your personality shine through in your application. We’re looking for genuine, proactive individuals who are excited about helping customers. Don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Products
Before the interview, take some time to research the products and services offered by Halfords. Familiarise yourself with their key features and benefits so you can confidently discuss how they meet customer needs during your interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your proactive approach and ability to understand customer needs.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play scenarios during the interview. Practice responding to common customer queries or complaints, as this will showcase your communication skills and ability to think on your feet. It’s all about showing that you can handle real-life situations effectively.
✨Express Your Career Ambitions
Halfords values career development, so be sure to express your ambitions and how you see yourself growing within the company. Discuss any specific areas of interest, whether it’s retail or another path, to show that you’re keen to invest in your future with them.