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- Tasks: Drive online growth for our Retail Motoring category and optimise product pages.
- Company: Join Halfords, a leader in motoring and cycling retail with a customer-driven approach.
- Benefits: Enjoy competitive salary, hybrid working, employee discounts, and personal development opportunities.
- Why this job: Be at the forefront of digital retail and enhance customer experiences in a dynamic environment.
- Qualifications: Passion for digital retail, experience with Salesforce, and strong data analysis skills.
- Other info: Embrace a culture of wellbeing, inclusion, and continuous learning at Halfords.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer‑driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e‑bike and electric vehicle servicing to on‑demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly. If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast‑paced working environment where expertise and focus take people far.
About the role
We’re looking for a Senior Digital Merchandiser Retail (Motoring) on a fixed‑term basis for 6 months to drive the online growth of our Retail Motoring category. Reporting into the Digital Merchandising Manager, you’ll support online merchandising, range setup and optimisation across Halfords.com and Halfords.ie, helping us become the market leader in motoring retail. You’ll ensure product pages are accurate, compelling and fully optimised, while working closely with Digital Trading, CRO, Commercial, Marketing and Data teams to improve conversion, attachment rate, AOV and customer experience. Using performance insight and customer feedback, you’ll help shape campaigns, launches and ongoing improvements across the end‑to‑end customer journey, while supporting best practice across the wider Digital Merchandising team.
About you
- Passionate about digital retail and delivering exceptional customer experiences.
- Experience with Salesforce is highly desirable.
- Highly detail‑focused, with a strong commitment to accuracy and quality.
- Confident working with data and performance metrics, turning insight into action.
- A clear, confident communicator, able to influence a range of stakeholders.
- Highly organised, able to manage multiple priorities, meet deadlines and work independently.
- A strong focus on wellbeing, inclusion and personal development, with access to colleague networks and learning opportunities.
We offer hybrid working in our Support Centre, you will be based at our Support Centre 2 days a week with an optional 3 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Equal Opportunities
At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Senior Digital Merchandiser (6 Month FTC) employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Merchandiser (6 Month FTC)
✨Tip Number 1
Get to know the company inside out! Research Halfords' mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making those connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to digital merchandising and customer experience. Use specific examples from your past work to demonstrate your skills and how they align with what Halfords is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family and ready to contribute to their success.
We think you need these skills to ace Senior Digital Merchandiser (6 Month FTC)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for digital retail shine through in your application. We want to see how your passion aligns with our mission at Halfords, so don’t hold back on sharing what excites you about the role!
Be Detail-Oriented: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Use Data to Your Advantage: If you've got experience working with data and performance metrics, flaunt it! We love seeing how candidates can turn insights into actionable strategies, so include specific examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Digital Merchandising Stuff
Make sure you brush up on the latest trends in digital merchandising, especially in the motoring sector. Familiarise yourself with Halfords' product range and think about how you can enhance the online customer experience. Being able to discuss specific examples of successful digital merchandising strategies will show your passion and expertise.
✨Data is Your Best Friend
Since the role involves working with performance metrics, be prepared to talk about how you've used data to drive decisions in previous roles. Bring examples of how you've turned insights into actionable strategies that improved conversion rates or customer engagement. This will demonstrate your analytical skills and ability to influence stakeholders.
✨Show Off Your Communication Skills
As a Senior Digital Merchandiser, you'll need to communicate effectively with various teams. Practice articulating your thoughts clearly and confidently. Think of scenarios where you've successfully influenced others or collaborated across departments, as this will highlight your ability to work as part of a team.
✨Be Organised and Ready to Juggle
This role requires managing multiple priorities, so come prepared with examples of how you've successfully handled competing deadlines in the past. Discuss your organisational strategies and tools you use to stay on top of tasks. This will reassure them that you can thrive in a fast-paced environment like Halfords.
