At a Glance
- Tasks: Drive online growth for our Retail Motoring category and optimise product pages.
- Company: Join Halfords, a leading retailer in motoring and cycling innovation.
- Benefits: Enjoy competitive salary, hybrid working, and extensive employee discounts.
- Why this job: Make a real impact in digital retail while enhancing customer experiences.
- Qualifications: Passion for digital retail, strong data skills, and excellent communication.
- Other info: Embrace a dynamic environment with a focus on wellbeing and personal development.
The predicted salary is between 36000 - 60000 £ per year.
About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.
The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly. If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.
About the role
We’re looking for a Senior Digital Merchandiser Retail (Motoring) on a fixed term basis for 12 months to drive the online growth of our Retail Motoring category. Reporting into the Digital Merchandising Manager, you’ll support online merchandising, range setup and optimisation across Halfords.com and Halfords.ie, helping us become the market leader in motoring retail. You’ll ensure product pages are accurate, compelling and fully optimised, while working closely with Digital Trading, CRO, Commercial, Marketing and Data teams to improve conversion, attachment rate, AOV and customer experience. Using performance insight and customer feedback, you’ll help shape campaigns, launches and ongoing improvements across the end-to-end customer journey, while supporting best practice across the wider Digital Merchandising team.
About you
- Passionate about digital retail and delivering exceptional customer experiences.
- Highly detail-focused, with a strong commitment to accuracy and quality.
- Confident working with data and performance metrics, turning insight into action.
- A clear, confident communicator, able to influence a wide range of stakeholders.
- Highly organised, able to manage multiple priorities, meet deadlines and work independently.
- A strong focus on wellbeing, inclusion and personal development, with access to colleague networks and learning opportunities.
We offer a fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working in our Support Centre, you will be based at our Support Centre 2 days a week with an optional 3 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Hybrid Working Policy
At Halfords, we operate a hybrid working policy with 2 days on site at our Support Centre in Redditch, Worcestershire.
Senior Digital Merchandiser (12 Month FTC) employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Merchandiser (12 Month FTC)
✨Tip Number 1
Get to know the company inside out! Research Halfords, their products, and their mission. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of Senior Digital Merchandiser. Use examples from your past experiences to demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Senior Digital Merchandiser (12 Month FTC)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for digital retail shine through in your application. We want to see how passionate you are about delivering exceptional customer experiences and driving online growth.
Be Detail-Oriented: Since the role requires a strong commitment to accuracy and quality, make sure to highlight your attention to detail. Use specific examples from your past experiences to demonstrate this skill.
Communicate Clearly: As a Senior Digital Merchandiser, you'll need to influence various stakeholders. Make sure your written application is clear and confident, showcasing your communication skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Digital Merchandising Stuff
Make sure you brush up on the latest trends in digital merchandising, especially in the motoring sector. Familiarise yourself with Halfords' product range and think about how you can enhance the online customer experience. Being able to discuss specific examples of successful digital merchandising strategies will show your passion and expertise.
✨Data is Your Best Friend
Since the role involves working with performance metrics, be prepared to talk about how you've used data to drive decisions in previous roles. Bring examples of how you've turned insights into actionable strategies that improved conversion rates or customer engagement. This will demonstrate your analytical skills and ability to influence stakeholders.
✨Show Off Your Communication Skills
As a Senior Digital Merchandiser, you'll need to communicate effectively with various teams. Practice articulating your thoughts clearly and confidently. Think of scenarios where you've successfully influenced others or collaborated across departments, as this will highlight your ability to work as part of a team.
✨Be Organised and Ready to Juggle
This role requires managing multiple priorities, so come prepared with examples of how you've successfully handled competing deadlines in the past. Discuss your organisational strategies and tools you use to stay on top of tasks. This will reassure them that you can thrive in a fast-paced environment like Halfords.