Customer Sales Advisor in Scotland

Customer Sales Advisor in Scotland

Scotland Part-Time 20800 - 25400 £ / year (est.) No home office possible
Halfords Group PLC

At a Glance

  • Tasks: Engage with customers and provide exceptional service in a retail environment.
  • Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
  • Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
  • Other info: Flexible hours, inclusive culture, and opportunities for career progression.
  • Why this job: Be part of an exciting growth story while developing your career.
  • Qualifications: Customer service experience and a proactive approach to sales.

The predicted salary is between 20800 - 25400 £ per year.

Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.

To be successful in this role you will need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
  • Life Assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Customer Sales Advisor in Scotland employer: Halfords Group PLC

At Halfords, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in Kilmarnock, our team enjoys a range of benefits including generous discounts, a wellness programme, and extensive training opportunities to help you thrive in your career. Join us in our mission to lead the UK in motoring and cycling products while enjoying a fulfilling and rewarding work environment.
Halfords Group PLC

Contact Detail:

Halfords Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Sales Advisor in Scotland

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, especially in motoring and cycling. This will help you connect with the interviewer and show that you're genuinely interested.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive approach.

✨Tip Number 3

Dress the part! Even if it’s a casual retail environment, looking smart can make a great first impression. It shows that you respect the opportunity and are serious about landing the job.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Don’t hesitate – take the leap!

We think you need these skills to ace Customer Sales Advisor in Scotland

Customer Service
Retail Sales Experience
Proactive Approach
Understanding Customer Needs
Sales Target Achievement
Product Knowledge
Communication Skills
Teamwork
Time Management
Adaptability
Rota Availability
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Skills: Make sure to highlight your experience in delivering great customer service. Whether it's retail or another sales environment, we want to see how you've wowed customers in the past!

Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match what we're looking for in a Customer Sales Advisor.

Be Proactive: We love candidates who take initiative! In your application, share examples of how you've proactively helped customers or met sales targets. It shows us you're ready to hit the ground running.

Apply Through Our Website: Ready to join our team? We encourage you to apply through our website for the best chance of success. It’s quick and easy, and we can’t wait to hear from you!

How to prepare for a job interview at Halfords Group PLC

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've gone above and beyond for customers. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor.

✨Familiarise Yourself with the Products

Take some time to research the products and services offered by the company. Knowing the ins and outs of what they sell will not only impress your interviewers but also help you answer questions more confidently. Plus, it shows your genuine interest in the role!

✨Demonstrate Your Sales Savvy

Be prepared to discuss any sales targets you've met in previous roles. If you have experience working towards sales goals, share those stories! Highlighting your ability to drive sales will resonate well with the interviewers, especially since this role involves achieving sales targets.

✨Show Your Flexibility

Since the job requires availability on a rota basis, be ready to discuss your flexibility. Mention your willingness to work weekends or varied hours, as this shows you're committed and ready to meet the company's needs. It’s a great way to demonstrate that you’re a team player!

Customer Sales Advisor in Scotland
Halfords Group PLC
Location: Scotland

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