Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily department operations.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options.
- Other info: Be part of an inclusive workplace that values diversity and personal development.
- Why this job: Step into management with training and support for your career growth.
- Qualifications: Experience in supervising teams and delivering great customer service.
The predicted salary is between 27000 - 28000 £ per year.
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.
A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services.
You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.
To be successful in this role you'll need:
- Experience of supervising or leading a small team
- Experience of delivering great customer service ideally in a retail sales or a services business environment
- Experience of delivering on the job training / coaching to others
- Experience of working to tight deadlines
- A track record of achieving exceptional results against sales targets
- Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Department Supervisor in Peterborough employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Supervisor in Peterborough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Halfords. Check out their social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like your experience in retail and how you've led a team. The more comfortable you are talking about your skills, the better you'll come across during the real deal!
✨Tip Number 3
Show off your customer service skills! Think of specific examples where you've gone above and beyond for customers. Whether it’s resolving an issue or providing exceptional service, these stories will highlight your fit for the Department Supervisor role and impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Department Supervisor in Peterborough
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your experience in delivering great customer service. We want to see how you've wowed customers in the past and how you can bring that legendary service to our team!
Emphasise Your Leadership Experience: Since this role involves supervising a team, it's crucial to mention any previous leadership or coaching experience. Share specific examples of how you've led a team to success, as this will show us you're ready for the next step in your retail career.
Be Yourself and Show Enthusiasm: Let your personality shine through in your application! We love candidates who are passionate about our products and services, so don't be shy about sharing your enthusiasm for motoring or cycling – even if you're not a technical expert yet.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and for you to stay updated on your progress. Plus, it shows you're keen to join the Halfords family!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Familiarise yourself with Halfords' products and services, especially in motoring and cycling. This will not only show your enthusiasm but also help you answer questions confidently and demonstrate your commitment to customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised or coached a team in the past. Highlight specific situations where you delivered exceptional results or improved team performance, as this is crucial for the Department Supervisor role.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share anecdotes that illustrate your ability to handle challenging situations and ensure customer satisfaction, as this aligns perfectly with the expectations of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within Halfords. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.