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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service in a retail environment.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of employee perks.
- Other info: Flexible part-time hours with a supportive and inclusive workplace culture.
- Why this job: Kickstart your career with training and growth opportunities in a dynamic team.
- Qualifications: Customer service experience and a proactive attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Job no: 564815
Work type: Part time, 8 hours per week
Site: Peterborough
Categories: Retail Colleagues
Location: Cambridgeshire
Salary: £10.85 - £12.71 per hour
Age 21+ £12.71 per hour
Under 21 £10.85 per hour
About the Role
Got a knack with customers? Ideally, you already have retail sales experience, but if you’ve worked in another customer‑focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
Responsibilities
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy‑day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well‑being services
About Halfords
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Diversity & Inclusion
Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Peterborough employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your experience aligns with their values. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest roles and updates. Plus, it shows your enthusiasm for being part of the Halfords family!
We think you need these skills to ace Customer Sales Advisor in Peterborough
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in delivering great customer service. We want to see how you've wowed customers in the past, so share those stories that showcase your skills!
Tailor Your Application: Take a moment to read through the job description and match your experiences to what we're looking for. We love it when applicants connect their background to our needs, so don’t hold back!
Be Yourself: We’re all about authenticity here at StudySmarter. Let your personality shine through in your application. We want to know the real you, so don’t be afraid to show us what makes you unique!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor role.
✨Familiarise Yourself with the Products
Take some time to research the products and services offered by Halfords. Knowing the ins and outs of what they sell will not only impress your interviewers but also help you answer questions more confidently. Plus, it shows your genuine interest in the role!
✨Prepare for Sales Target Questions
Since achieving sales targets is part of the job, be ready to discuss any experience you have with meeting or exceeding targets. Think of specific instances where you contributed to sales goals, as this will demonstrate your proactive approach and ability to drive results.
✨Show Your Availability and Flexibility
Make sure to highlight your availability to work on a rota basis, including weekends. Employers love candidates who are flexible and willing to adapt to the needs of the business. It’s a simple way to show that you’re committed to being a team player.