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- Tasks: Deliver top-notch customer service and assist with vehicle and bicycle fittings.
- Company: Leading UK retailer in motoring and cycling products.
- Benefits: Competitive pay, product discounts, and training opportunities.
- Why this job: Join a passionate team and enhance your skills while helping customers.
- Qualifications: Strong customer service skills and some knowledge of car parts and cycle repair.
- Other info: Part-time role in a vibrant retail environment.
The predicted salary is between 13 - 16 £ per hour.
A leading UK retailer of motoring and cycling products is seeking a part-time Retail Colleague to deliver excellent service and handle fitting services for vehicles and bicycles in Liverpool.
The ideal candidate will have strong customer service skills, a proactive approach to assisting customers, and some knowledge of car parts and cycle repair.
This role offers competitive pay and various employee benefits, including discounts on products and access to training to develop your skills and career.
Motoring & Cycling Customer Service Pro employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motoring & Cycling Customer Service Pro
✨Tip Number 1
Get to know the company! Research their products and services, especially in motoring and cycling. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer with fitting services or product queries. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network with current employees if you can! They can give you insider tips on what the company values and what it’s like to work there. Plus, it shows initiative and can help you stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Motoring & Cycling Customer Service Pro
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any relevant experience you have, whether it's in retail or another field. Share specific examples of how you've gone above and beyond for customers.
Demonstrate Your Knowledge: If you've got a knack for car parts or cycle repair, let us know! Mention any relevant skills or experiences that show you're not just passionate about motoring and cycling, but that you also know your stuff.
Be Proactive in Your Application: Don't just wait for us to ask; take the initiative! If you have ideas on how to improve customer service or enhance the shopping experience, share them in your application. We love proactive thinkers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Brush up on your knowledge of car parts and cycle repair before the interview. Being able to discuss specific products or services will show that you're genuinely interested in the role and can provide valuable insights to customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This could be anything from resolving a complaint to helping someone find the perfect product. We want to see how you handle real-life situations!
✨Be Proactive
During the interview, demonstrate your proactive approach by suggesting ways you could improve customer service in the store. This shows initiative and that you’re thinking about how to make a positive impact right from the start.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about training opportunities or how the team collaborates. This not only shows your interest but also helps you gauge if the company is the right fit for you.
