Customer Sales Advisor in Manchester

Customer Sales Advisor in Manchester

Manchester Part-Time 10 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and provide exceptional service in a retail environment.
  • Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
  • Benefits: Enjoy discounts, wellness support, and flexible working hours.
  • Why this job: Be part of an exciting growth story while developing your career.
  • Qualifications: Customer service experience and a proactive attitude are key.
  • Other info: Inclusive workplace with opportunities for all backgrounds.

The predicted salary is between 10 - 12 £ per hour.

Got a knack with customers? Ideally, you already have retail sales experience but if you've worked in another customer focused sales environment, we're likely to be a great fit for each other. You're already a legend at quick and efficient working, and we'll give you the product knowledge and skills training you need to wow every customer. You'll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in retail or elsewhere in the Group.

To be successful in this role you will need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  • Life Assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Customer Sales Advisor in Manchester employer: Halfords Group PLC

At Halfords, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer service and personal growth. Located in Greater Manchester, our team enjoys extensive training opportunities, competitive pay, and a comprehensive benefits package including generous discounts, wellness support, and flexible working arrangements. Join us to be part of a rapidly growing company that is committed to your career development and well-being.
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Contact Detail:

Halfords Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Sales Advisor in Manchester

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your experience can add value. This will help you stand out and show that you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think of examples from your past experiences where you’ve excelled in these areas. We want you to feel confident when discussing your skills!

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!

We think you need these skills to ace Customer Sales Advisor in Manchester

Customer Service
Retail Sales Experience
Proactive Approach
Understanding Customer Needs
Sales Target Achievement
Product Knowledge
Communication Skills
Teamwork
Time Management
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!

Tailor Your Application: Take a moment to read through the job description and match your skills to what we're looking for. We love it when applicants show they understand what we need!

Be Yourself: Let your personality shine through in your application. We’re all about finding the right fit for our team, so don’t be afraid to show us who you are!

Apply Through Our Website: We recommend applying directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application!

How to prepare for a job interview at Halfords Group PLC

✨Know Your Stuff

Before the interview, make sure you familiarise yourself with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you identified customer needs and went above and beyond to meet them. This is crucial for a Customer Sales Advisor role!

✨Be Ready for Role-Play

Expect some role-play scenarios during the interview. Practise how you would handle different customer situations, such as dealing with complaints or upselling products. This will demonstrate your proactive approach and problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.

Customer Sales Advisor in Manchester
Halfords Group PLC
Location: Manchester
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