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For Companies At a Glance
- Tasks: Lead a team to success and ensure excellent customer satisfaction.
- Company: Join the UK's largest automotive service and repair business.
- Benefits: Competitive salary, uncapped bonuses, and extensive employee discounts.
- Why this job: Drive business performance while developing your career in a dynamic environment.
- Qualifications: Strong leadership skills and experience in customer satisfaction.
- Other info: Opportunities for progression and access to hybrid training.
The predicted salary is between 33000 - 43000 £ per year.
Apply now Job no: 562759
Work type: Full time
Site: Altrincham
Location: Greater Manchester
Salary: £38,500 per annum + bonus
Business Area: Autocentres
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with technical ability with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at National Tyres, we are looking for a Centre Manager with technical ability who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
Average uncapped bonus of £10,800 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme – T&Cs Apply.
Benefits Include:
- 5.6 weeks' annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity.
Centre Manager (Technical Ability) in Manchester employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager (Technical Ability) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer satisfaction. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your technical ability! Be ready to discuss your experience with compliance standards and managing KPIs. Bring examples of how you've driven business performance and improved customer experiences in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Centre Manager (Technical Ability) in Manchester
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your fantastic leadership and team management skills in your application. We want to see how you've motivated teams in the past and how you can bring that energy to our Centre Manager role!
Customer Satisfaction is Key: Since providing an excellent customer journey is crucial, share examples of how you've delivered high customer satisfaction before. We love seeing candidates who are passionate about creating great experiences for customers!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Remember, we’re looking for effective communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to automotive services. Be prepared to discuss specific examples of how you've led a team in a similar environment and how you’ve ensured high customer satisfaction.
✨Showcase Your Leadership Skills
During the interview, highlight your leadership style and provide examples of how you've motivated and developed your team. Use real-life scenarios to demonstrate your coaching-based approach and how it has positively impacted performance.
✨Understand the Business
Familiarise yourself with National Tyres and its position within the automotive industry. Knowing about their services, values, and recent developments will show your genuine interest and help you align your answers with their goals.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their training schemes, career progression opportunities, and how they measure success in the Centre Manager position. This shows you're serious about contributing to their success.
