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- Tasks: Lead a dynamic workshop team to deliver top-notch technical solutions and customer service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy competitive salary, bonuses, discounts, and extensive career development opportunities.
- Why this job: Be part of an exciting growth phase in a supportive and innovative environment.
- Qualifications: Level 3 in Light Vehicle Maintenance or equivalent experience required.
- Other info: Access to hybrid training and continuous development for career progression.
The predicted salary is between 33000 - 38000 £ per year.
Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.
Benefits Include:
- 5.6 weeks' annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.
Key Responsibilities:
- Lead the Workshop team to deliver technical solutions promptly.
- Collaborate with the Front of House team to ensure seamless customer service.
- Allocate jobs based on technical requirements and customer demand.
- Conduct daily huddles to keep the team informed and motivated.
- Inspire and mentor the team to develop their technical skills.
- Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
Key Accountabilities:
- Understand customer demand and manage the team to exceed expectations.
- Communicate clearly with customers about work options and implications.
- Maximize team performance against sales and customer service targets.
- Ensure compliance with Health & Safety and quality standards.
- Support team engagement and bring Halfords Values to life.
Skills and experience:
- Level 3 in Light Vehicle Maintenance or equivalent experience.
- Proven leadership and mentoring skills.
- Excellent communication and organisational abilities.
- Strong track record of meeting targets and building relationships.
- Experience with compliance standards and in-house systems.
- Valid driving license.
We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Workshop Manager in London employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local meetups, or join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Halfords and understanding their values. Think about how your experience aligns with their mission and be ready to share specific examples of your leadership and technical skills during the chat.
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick email or call can show your enthusiasm and help you stand out from the crowd.
✨Tip Number 4
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experiences and how they relate to the Workshop Manager role at Halfords.
We think you need these skills to ace Workshop Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Manager role. Highlight your leadership experience and any relevant technical skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience aligns with our values at Halfords. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've exceeded targets or improved team performance. We want to see your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our Halfords family!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience and how it aligns with the role of Workshop Manager. This will show that you're not just a leader, but also someone who understands the nuts and bolts of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired or mentored others. This is crucial for demonstrating that you can motivate your team and drive performance at Halfords.
✨Customer Service Focus
Halfords places a strong emphasis on customer service, so be ready to share your approach to ensuring a seamless customer experience. Discuss how you would communicate with customers about their vehicle needs and how you would handle any challenges that arise.
✨Embrace the Company Values
Familiarise yourself with Halfords' values and be prepared to discuss how you embody these in your work. Show that you can promote a positive and inclusive culture within the workshop, as this is key to being a successful Workshop Manager.
