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- Tasks: Provide 24/7 support for breakdowns and assist customers in need.
- Company: National automotive services provider with a focus on customer satisfaction.
- Benefits: Base salary of £24,444 plus shift allowance, personal development opportunities, and employee discounts.
- Why this job: Join a dynamic team and make a difference in people's lives during emergencies.
- Qualifications: Excellent people skills and a customer-first mindset are essential.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 24444 - 30556 £ per year.
A national automotive services provider is looking for a motivated Breakdown Advisor to join their Stafford Support Centre. This role is crucial for managing commercial breakdowns efficiently within established timeframes.
Candidates should possess excellent people skills, a customer-first mindset, and thrive in fast-paced environments.
The position offers a base salary of £24,444 per annum plus a shift allowance, with opportunities for personal development and employee discounts.
24/7 Breakdown Support Specialist – Night Shift in London employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Breakdown Support Specialist – Night Shift in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can make all the difference when you're applying for that Breakdown Support Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and breakdown scenarios. We suggest role-playing with a friend to get comfortable with your responses and showcase those excellent people skills they’re looking for!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you’re excited about the role and how you can contribute to their fast-paced environment. A positive attitude goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 24/7 Breakdown Support Specialist – Night Shift in London
Some tips for your application 🫡
Show Your People Skills: In your application, make sure to highlight your excellent people skills. We want to see how you connect with customers and handle their needs, especially in a fast-paced environment like ours.
Emphasise Your Customer-First Mindset: Let us know about your customer-first approach! Share examples of how you've gone above and beyond for customers in previous roles. This is key for the Breakdown Support Specialist position.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Breakdown Advisor role. We love seeing candidates who take the time to align their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Halfords Group PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what a Breakdown Support Specialist does. Familiarise yourself with the responsibilities and challenges of managing commercial breakdowns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role requires excellent people skills, think of examples from your past experiences where you've successfully dealt with customers or resolved conflicts. Be ready to share these stories during the interview to highlight your customer-first mindset.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the job, be prepared to discuss how you handle pressure and make quick decisions. You might even want to practice some situational questions that could come up, so you can showcase your ability to thrive in a dynamic environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
