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- Tasks: Provide top-notch support to customers during breakdown situations and manage calls efficiently.
- Company: Leading automotive services company known for its dynamic team culture.
- Benefits: Base salary, employee discounts, and opportunities for personal development.
- Why this job: Join a fast-paced environment where your communication skills can shine and make a difference.
- Qualifications: Strong communication skills and the ability to make quick decisions.
- Other info: Exciting career growth potential in a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive services company in Stafford is looking for a Breakdown Advisor. This full-time role focuses on delivering exceptional customer service in a fast-paced environment. The successful candidate will ensure efficient management of breakdown calls, maintain performance KPIs, and contribute positively to the team culture.
Key skills include:
- Communication
- Decision-making
This position offers a base salary and various employee benefits including discounts and development opportunities.
24/7 Breakdown Support Advisor in London employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Breakdown Support Advisor in London
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, think of examples where you've handled tough situations or made quick decisions. We want you to shine in the interview!
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Prepare for scenarios where you might need to manage breakdown calls efficiently. We love seeing candidates who can think on their feet!
✨Tip Number 4
Show your enthusiasm for teamwork! This role contributes positively to team culture, so share experiences where you've worked well with others. Let’s make sure they see you as a great fit for their team!
We think you need these skills to ace 24/7 Breakdown Support Advisor in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've handled tough situations and provided excellent support, especially in fast-paced environments like the one we operate in.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention specific skills like communication and decision-making that are key for this role.
Keep It Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity and brevity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Halfords Group PLC
✨Know the Company Inside Out
Before your interview, do some research on the automotive services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Breakdown Support Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Decision-Making Abilities
In a fast-paced environment, quick decision-making is crucial. Think of scenarios where you had to make swift decisions under pressure. Be ready to discuss these during the interview, highlighting your thought process and the positive outcomes of your choices.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, performance KPIs, or opportunities for development within the company. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
