Centre Manager in Liverpool

Centre Manager in Liverpool

Liverpool Full-Time 36000 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive business success.
  • Company: Join the UK's largest automotive service and repair business, part of the Halfords family.
  • Benefits: Enjoy a competitive salary, uncapped bonuses, and fantastic discounts on products and services.
  • Why this job: Be a key player in a growing company with endless career progression opportunities.
  • Qualifications: Strong leadership skills and a passion for customer satisfaction are essential.
  • Other info: Embrace diversity and inclusivity in a supportive workplace culture.

The predicted salary is between 36000 - 43200 £ per year.

Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

  • Average uncapped bonus of £10,800 per year (with potential to earn more)
  • 5 days a week
  • Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

  • 5.6 weeks’ annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
  • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Requirements:

  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management
  • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
  • Experience of meeting compliance standards across Health and Safety
  • Experienced with high sales turnover and managing KPI’s
  • Excellent communication skills, verbally and written
  • IT Proficient, with the willingness to learn in-house systems
  • Good time management
  • A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Centre Manager in Liverpool employer: Halfords Group PLC

At National Tyres and Autocare, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development. As a Centre Manager in Liverpool, you'll benefit from competitive salary packages, an uncapped bonus scheme, and extensive training opportunities, all while being part of a supportive team dedicated to delivering outstanding customer experiences. With additional perks like generous leave, discounts, and health benefits, we ensure our employees feel valued and empowered to thrive in their careers.
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Contact Detail:

Halfords Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Centre Manager in Liverpool

✨Tip Number 1

Get to know the company! Research National Tyres and Autocare, their values, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Centre Manager role.

✨Tip Number 3

Prepare for the interview by practising common questions related to leadership and customer satisfaction. Think of examples from your past experiences that highlight your skills in these areas. We want you to shine when it’s your turn to impress!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family. So, hit that apply button and let’s get you on the road to success!

We think you need these skills to ace Centre Manager in Liverpool

Leadership Skills
Team Management
Customer Satisfaction
Coaching and Development
Compliance Standards
Sales Management
KPI Management
Communication Skills
IT Proficiency
Time Management
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Centre Manager role. Highlight your leadership skills and any experience in the automotive industry. We want to see how you can drive team success!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer experience and how you plan to lead the team. Let us know why you're excited about this opportunity at National Tyres.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've met KPIs or improved customer satisfaction in previous roles. We love seeing results!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and we’ll be able to review your application faster. Don’t miss out on this fantastic opportunity!

How to prepare for a job interview at Halfords Group PLC

✨Know the Company Inside Out

Before your interview, make sure you research National Tyres and Autocare thoroughly. Understand their values, services, and recent developments in the automotive industry. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.

✨Showcase Your Leadership Skills

As a Centre Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, improved customer satisfaction, or met KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Prepare for Customer Experience Questions

Expect questions about how you would enhance customer journeys and handle complaints. Think of specific instances where you’ve gone above and beyond for customers. Highlight your coaching-based approach to team development, as this is crucial for the role.

✨Practice Your Communication Skills

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering potential questions.

Centre Manager in Liverpool
Halfords Group PLC
Location: Liverpool

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