At a Glance
- Tasks: Lead CRM activities and enhance customer engagement for Halfords Motoring Club members.
- Company: A leading retail company in Redditch with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and extensive employee benefits.
- Why this job: Drive revenue through targeted promotions and lead a dynamic team.
- Qualifications: Proven CRM experience, expertise in email service providers, and strong analytical skills.
- Other info: Join a vibrant team and make a real impact in customer engagement.
The predicted salary is between 42000 - 78000 £ per year.
A leading retail company in Redditch is seeking a Senior CRM Manager to manage CRM activities for the marketing plan and oversee multi-channel communication strategies. This role focuses on enhancing customer engagement for Halfords Motoring Club members and includes responsibilities like driving revenue through targeted promotions and leading a team.
Candidates should have proven CRM experience, expertise in email service providers, and strong analytical skills. The company offers a competitive salary, hybrid working, and extensive employee benefits.
Senior CRM Manager | Hybrid | £60k-£65k + Car Allowance in England employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Manager | Hybrid | £60k-£65k + Car Allowance in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and CRM space. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers, be ready to discuss your past successes in CRM. We want to hear about those targeted promotions you’ve led and how they drove revenue. Make it relatable and engaging!
✨Tip Number 3
Prepare for the interview! Research the company and their CRM strategies. We suggest thinking about how you can enhance customer engagement for Halfords Motoring Club members. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that Senior CRM Manager role, so make sure you take advantage of all the resources we offer.
We think you need these skills to ace Senior CRM Manager | Hybrid | £60k-£65k + Car Allowance in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CRM experience and any relevant achievements. We want to see how you've driven customer engagement in previous roles, so don’t hold back on those success stories!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior CRM Manager role. We love seeing passion and personality, so let us know what excites you about this opportunity.
Show Off Your Analytical Skills: Since this role requires strong analytical skills, be sure to mention any tools or methods you've used to analyse CRM data. We’re keen to see how you’ve used insights to drive revenue through targeted promotions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Halfords Group PLC
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the latest trends in customer engagement and be ready to discuss how you've successfully managed CRM activities in the past. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, prepare to discuss specific examples where you've used data to drive decisions. Bring along metrics or case studies that highlight your ability to analyse customer behaviour and improve engagement strategies. This will demonstrate your capability to enhance the Halfords Motoring Club experience.
✨Prepare for Team Leadership Questions
As you'll be leading a team, expect questions about your leadership style and how you motivate others. Think of examples where you've successfully led a team through challenges or implemented new strategies. This will help the interviewers see you as a strong candidate who can inspire and manage effectively.
✨Understand Multi-Channel Strategies
Familiarise yourself with multi-channel communication strategies, especially those relevant to retail. Be prepared to discuss how you would approach targeted promotions across different platforms. Showing that you can think strategically about customer engagement will set you apart from other candidates.