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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure excellent customer satisfaction in a fast-paced environment.
- Company: Join the UK's largest automotive service and repair business, part of the Halfords family.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, and extensive career progression opportunities.
- Why this job: Make a real impact while advancing your career in a supportive and inclusive workplace.
- Qualifications: Strong leadership skills and a passion for customer experience are essential.
- Other info: Access to training, health benefits, and a vibrant work culture awaits you!
The predicted salary is between 34203 - 40823 £ per year.
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
Average uncapped bonus of £10,800 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme – T&C’s Apply
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager (non technical) - Horsham in England employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager (non technical) - Horsham in England
✨Tip Number 1
Get to know the company! Research National Tyres and Autocare, their values, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to a referral, which can boost your chances of landing that Centre Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family and ready to take the next step in your career.
We think you need these skills to ace Centre Manager (non technical) - Horsham in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and customer satisfaction achievements to show us you're the right fit for the Centre Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values at National Tyres. Keep it engaging and personal!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead a team and drive business performance. Numbers speak volumes, so include any KPIs or targets you've smashed!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Centre Manager and what it entails. Familiarise yourself with National Tyres and Autocare's values, services, and customer satisfaction goals. This will help you demonstrate your passion for the position and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your coaching approach and how you motivate others to achieve high customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to customer service challenges or team management issues. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's future plans, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
