Category Manager – Servicing & MOT in England
Category Manager – Servicing & MOT

Category Manager – Servicing & MOT in England

England Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive sales and enhance customer experience in Servicing & MOT category.
  • Company: Join Halfords, the UK's leading provider of motoring and cycling products.
  • Benefits: Competitive salary, car allowance, bonus scheme, and 25 days annual leave.
  • Why this job: Make a real impact on the future of motoring services with innovative strategies.
  • Qualifications: Experience in Category Management or Buying, strong negotiation skills.
  • Other info: Hybrid working model and commitment to personal development.

The predicted salary is between 36000 - 60000 £ per year.

Halfords is the UK’s leading provider of motoring and cycling products and services. Our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinctive product range. We’re committed to delivering an integrated, convenient service experience - from e-bike and electric vehicle servicing to on-demand solutions. At Halfords, we strive to build lasting customer loyalty by offering compelling reasons to return, ensuring every journey is enjoyable for years to come.

Join Halfords as a Category Manager for Servicing & MOT and take ownership of one of our most critical categories. You’ll be responsible for driving sales, maximising gross margin, and delivering a market-leading offer that keeps customers coming back. From pricing strategy and promotional campaigns to range reviews and brand selection, you’ll use every lever to grow performance and strengthen our competitive edge.

This is your chance to combine commercial acumen with customer insight. You’ll analyse market trends, identify growth opportunities, and negotiate supplier agreements to ensure we deliver quality, value, and innovation. If you’re ready to make a measurable impact and help shape the future of motoring services, we want to hear from you.

Key responsibilities:

  • Put the customer at the heart of every decision, working closely with marketing, customer and digital teams to deliver the best experience.
  • Gain a deep understanding of each sub-product group, including market size, trends, competition, and growth opportunities.
  • Contribute to building a category plan that captures market insights and identifies opportunities to increase sales, profit, and market share.
  • Act on customer feedback to keep our offer competitive and compelling.
  • Define brand selection strategy and manage range reviews to ensure products and services perform to expectations.
  • Design and implement impactful promotional campaigns in collaboration with marketing and channel teams.
  • Develop pricing strategies that maximise gross margin and optimise price elasticity through regular benchmarking.
  • Identify and launch new products and services relevant to the category.
  • Negotiate supplier agreements, ensuring compliance with ESG, CSR, and ethical trading standards while securing the best cost prices.
  • Monitor supplier performance, manage rebates, and take proactive steps to maximise returns.

About you:

  • Strong commercial acumen with a track record of driving profitability.
  • Previous experience in Category Management or Buying.
  • Skilled negotiator with experience managing complex supplier relationships.
  • Customer-focused and skilled at identifying and responding to customer needs.
  • Confident in engaging and influencing senior leadership teams.
  • Ability to lead, coach, and mentor a direct report effectively.
  • Strong analytical skills with the ability to interpret data and make fact-based decisions.
  • Industry experience is not essential, but retail or automotive (or similar) is advantageous.

A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.

We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home. You have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch, Worcestershire.

Category Manager – Servicing & MOT in England employer: Halfords Group PLC

Halfords is an exceptional employer, offering a dynamic work environment in Redditch, Worcestershire, where innovation and customer focus drive our success. As a Category Manager for Servicing & MOT, you'll enjoy competitive benefits including a fair salary, car allowance, and a commitment to your professional development, all while being part of a supportive culture that values wellbeing and inclusion. With hybrid working options and access to extensive employee discounts, Halfords is dedicated to fostering a rewarding career path for its employees.
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Contact Detail:

Halfords Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Category Manager – Servicing & MOT in England

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Halfords and understanding their mission. Be ready to discuss how your skills in category management can drive sales and enhance customer loyalty. Show them you’re the perfect fit!

Tip Number 3

Practice your negotiation skills! As a Category Manager, you'll need to demonstrate your ability to negotiate supplier agreements. Role-play with a friend or use online resources to sharpen those skills before the big day.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Halfords family.

We think you need these skills to ace Category Manager – Servicing & MOT in England

Commercial Acumen
Category Management
Negotiation Skills
Supplier Relationship Management
Customer Insight
Analytical Skills
Data Interpretation
Promotional Campaign Design
Pricing Strategy Development
Market Trend Analysis
Sales Growth Identification
Team Leadership
Coaching and Mentoring
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Category Manager role. Highlight your experience in category management, buying, and any relevant achievements that showcase your commercial acumen. We want to see how you can drive profitability!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Halfords. Don’t forget to mention your customer-focused approach and any innovative ideas you have.

Showcase Your Analytical Skills: Since this role involves analysing market trends and making data-driven decisions, be sure to include examples of how you've used data to inform your strategies in previous roles. We love a good number cruncher!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our Halfords family. Don’t miss out on this opportunity!

How to prepare for a job interview at Halfords Group PLC

Know Your Numbers

As a Category Manager, you'll need to demonstrate strong commercial acumen. Brush up on key metrics related to sales, gross margin, and market trends in the automotive sector. Be ready to discuss how you've used data to drive profitability in past roles.

Customer-Centric Mindset

Halfords puts customers at the heart of everything. Prepare examples of how you've responded to customer feedback or identified customer needs in your previous positions. Show that you understand the importance of delivering a compelling customer experience.

Master Negotiation Skills

Negotiating supplier agreements is a big part of this role. Think of specific instances where you've successfully negotiated terms or managed complex supplier relationships. Highlight your approach and the outcomes to showcase your skills.

Collaborate and Communicate

You'll be working closely with marketing and digital teams, so it's crucial to show your ability to collaborate. Prepare to discuss how you've worked cross-functionally in the past and how you can influence senior leadership teams effectively.

Category Manager – Servicing & MOT in England
Halfords Group PLC
Location: England
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  • Category Manager – Servicing & MOT in England

    England
    Full-Time
    36000 - 60000 £ / year (est.)
  • H

    Halfords Group PLC

    5000+
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