At a Glance
- Tasks: Provide 24/7 support for breakdowns and assist customers in need.
- Company: National automotive services provider with a focus on customer satisfaction.
- Benefits: Base salary of £24,444, shift allowance, personal development, and employee discounts.
- Why this job: Join a dynamic team and make a difference in people's lives during emergencies.
- Qualifications: Excellent people skills and a customer-first mindset required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 24444 - 30556 £ per year.
A national automotive services provider is looking for a motivated Breakdown Advisor to join their Stafford Support Centre. This role is crucial for managing commercial breakdowns efficiently within established timeframes.
Candidates should possess excellent people skills, a customer-first mindset, and thrive in fast-paced environments.
The position offers a base salary of £24,444 per annum plus a shift allowance, with opportunities for personal development and employee discounts.
24/7 Breakdown Support Specialist – Night Shift in England employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Breakdown Support Specialist – Night Shift in England
✨Tip Number 1
Make sure you know the ins and outs of the company before your interview. Research their values, mission, and any recent news. This shows you're genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice your people skills! Since this role is all about managing breakdowns and helping customers, think of examples from your past experiences where you've excelled in communication and problem-solving. We want to see that customer-first mindset in action!
✨Tip Number 3
Be ready for a fast-paced environment! Prepare yourself for situational questions that test how you handle stress and urgency. Show us that you can keep calm under pressure and still deliver top-notch service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the perks we offer, like personal development opportunities and employee discounts.
We think you need these skills to ace 24/7 Breakdown Support Specialist – Night Shift in England
Some tips for your application 🫡
Show Your People Skills: In your application, highlight your excellent people skills. We want to see how you connect with customers and handle their needs, especially in a fast-paced environment like ours.
Emphasise Your Customer-First Mindset: Make sure to convey your customer-first mindset in your written application. We’re looking for candidates who genuinely care about helping others and can demonstrate this through past experiences.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your relevant skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Halfords Group PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what a Breakdown Support Specialist does. Familiarise yourself with the responsibilities and challenges of managing commercial breakdowns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role requires excellent people skills, think of examples from your past experiences where you've successfully dealt with customers or resolved conflicts. Be ready to share these stories during the interview to highlight your customer-first mindset.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the job, be prepared to discuss how you handle pressure and tight deadlines. Consider practising situational questions that might come up, so you can confidently explain how you thrive in such environments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.