At a Glance
- Tasks: Lead and motivate teams in a fast-paced retail environment while ensuring exceptional customer service.
- Company: Join Halfords, the UK's top retailer for motoring and cycling products and services.
- Benefits: Enjoy 6 weeks annual leave, discounts, bonuses, and financial planning support.
- Why this job: Be part of a growing company focused on innovation and inclusivity, making a real impact.
- Qualifications: One year of managerial experience in retail, strong communication skills, and proficiency in Microsoft Office.
- Other info: Opportunities for personal growth and a supportive network to help you succeed.
The predicted salary is between 22000 - 29000 £ per year.
Apply now Job no: 556651
Work type: Full time
Site: Croydon
Categories: Retail Management
Location: Greater London
Salary: £26,000 – £29,000 Per Annum.
Business Area: Retail
This role will encompass stores in West Wickham and the surrounding area.
As a Designate Deputy Manager, you will play a vital role in supporting our management team across local stores in your area. You will lead in-store teams through encouragement and motivation while receiving comprehensive training to prepare for your permanent role as Deputy Manager. With a strong support network, you’ll be equipped to deliver exceptional leadership and customer service.
Key Responsibilities:
- Inspire and motivate your team to provide an outstanding in-store experience, embodying our core values.
- Adapt to the fast-paced retail environment, ensuring your team remains engaged and responsive to customer needs.
- Foster a culture of selling by leading by example, ensuring the highest standards of service.
- Participate in hands-on activities, such as fitting products and setting up bikes, providing necessary training for your team.
- Encourage team collaboration, celebrate successes, and create an inclusive environment for both colleagues and customers.
- Stay informed about competitor activities and strive for excellence in service delivery.
What We’re Looking For:
- At least one year of managerial experience, preferably in a retail sales environment.
- Experience in managing and coaching colleagues.
- Knowledge of compliance standards in health and safety and retail operations.
- Skills in labor scheduling and effective time management.
- Proven ability to deliver coaching and training in real time to enhance customer experiences.
- Track record of achieving sales targets, including attachment sales.
- Strong commercial acumen and understanding of the current operating environment.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to learn in-house systems.
Benefits: We recognize that everyone has different priorities, which is why we offer a diverse range of rewards and benefits, including:
- 6 weeks of annual leave.
- Quarterly performance bonuses (upon appointment).
- 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
- Discounts on groceries, shopping, insurance, and leisure activities.
- Family & Friends Discount Events throughout the year.
- Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme.
- Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance.
- 24/7 GP access year-round.
- Participation in our Share Save scheme with a 20% discount on shares.
- Health Cash Plan for wellness services and healthcare cost claims.
- Pension Scheme & Life Assurance.
As we rapidly grow our business with a focus on motoring services and electric mobility, we invite you to be part of our success story. Join Halfords, the UK’s leading retailer of motoring and cycling products and services and help us get the nation safely back on the move!
At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Deputy Manager - Designate employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Designate
✨Tip Number 1
Familiarise yourself with the core values and culture of Halfords. Understanding what they stand for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your ability to motivate and inspire teams by preparing examples from your previous experience. Think about specific situations where you successfully led a team or improved performance, as this will demonstrate your capability in a retail management role.
✨Tip Number 3
Research the local stores in West Wickham and surrounding areas. Understanding the specific challenges and opportunities in these locations can help you discuss how you would effectively manage and support the teams there during your interview.
✨Tip Number 4
Prepare to discuss your knowledge of compliance standards in health and safety. Being able to articulate your understanding of these regulations will show that you are ready to take on the responsibilities of a Deputy Manager.
We think you need these skills to ace Deputy Manager - Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant managerial experience, particularly in retail. Emphasise your skills in coaching, team motivation, and achieving sales targets to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail management and your understanding of the company's values. Mention specific examples of how you've inspired teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as time management, compliance knowledge, and proficiency in Microsoft Office. These are essential for the Deputy Manager role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management position.
How to prepare for a job interview at Halfords Group PLC
✨Show Your Leadership Skills
As a Deputy Manager - Designate, you'll need to inspire and motivate your team. Be prepared to share examples of how you've successfully led teams in the past, highlighting your ability to encourage collaboration and celebrate successes.
✨Demonstrate Retail Knowledge
Familiarise yourself with the retail environment and the specific challenges it presents. Discuss your understanding of compliance standards and how you’ve managed health and safety in previous roles to show you're ready for the fast-paced nature of the job.
✨Prepare for Hands-On Scenarios
Since the role involves hands-on activities like fitting products and setting up bikes, think about how you would approach these tasks. Be ready to discuss your experience in training others in practical skills, as this will be crucial for your team’s success.
✨Highlight Your Commercial Acumen
The company values strong commercial awareness, so come prepared with insights about current market trends and competitor activities. Show how your previous achievements in sales targets can translate into success for the team and the store.