Department Supervisor

Department Supervisor

Antrim Part-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
  • Company: Join Halfords, the UK's top retailer for motoring and cycling products.
  • Benefits: Enjoy 25% store discount, wellness programs, and flexible pay options.
  • Why this job: Step into management while working in a fun, dynamic environment with growth opportunities.
  • Qualifications: Experience in retail supervision and a passion for customer service are key.
  • Other info: No technical skills needed; training provided. We value diversity and encourage all to apply.
  • Experience of supervising or leading a small team

  • Experience of delivering great customer service ideally in a retail sales or a services business environment

  • Experience of delivering on the job training / coaching to others

  • Experience of working to tight deadlines

  • A track record of achieving exceptional results against sales targets

  • Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!

  • £12.24 per hour

  • Permanent

  • Part-time

  • 1 month ago

£12.24 per hour

Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management – you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.

A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services.

You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures., We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz

  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre

  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies

  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more

  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week

  • Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced

  • Life Assurance

  • Uniform

  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount

  • Cycle to Work scheme

  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future

  • Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Department Supervisor employer: Halfords Group PLC

At Halfords, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer service and teamwork. With competitive pay, extensive employee benefits including discounts, wellness programs, and growth opportunities, we empower our Department Supervisors to thrive in their roles while contributing to our mission of keeping the nation moving. Join us in a dynamic environment where your passion for motoring and cycling can flourish, and be part of a company that truly invests in your development and success.
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Contact Detail:

Halfords Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Department Supervisor

✨Tip Number 1

Showcase your leadership skills! When you network or during interviews, share specific examples of how you've successfully supervised a team or delivered training. This will demonstrate your capability to lead and develop others.

✨Tip Number 2

Familiarize yourself with Halfords' products and services. Having a genuine enthusiasm for what they offer can set you apart. Consider visiting a store to get a feel for the environment and customer interactions.

✨Tip Number 3

Prepare to discuss your experience with achieving sales targets. Think of specific instances where you exceeded expectations and be ready to share these success stories during your conversations with us.

✨Tip Number 4

Emphasize your commitment to personal development. Mention any relevant training or courses you've taken, and express your eagerness to learn more about motoring or cycling, even if you don't have extensive technical knowledge yet.

We think you need these skills to ace Department Supervisor

Team Leadership
Customer Service Excellence
Coaching and Training Skills
Time Management
Sales Target Achievement
Technical Knowledge in Motoring or Cycling
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Inventory Management
Security Procedures Knowledge
Motivational Skills
Conflict Resolution

Some tips for your application 🫡

Highlight Leadership Experience: Make sure to emphasize any previous experience you have in supervising or leading a team. Use specific examples to showcase your ability to coach and train others effectively.

Showcase Customer Service Skills: Detail your experience in delivering exceptional customer service, particularly in retail or service environments. Mention any achievements or recognition you've received for your customer service skills.

Demonstrate Results Orientation: Include quantifiable achievements related to sales targets. Highlight how you have consistently met or exceeded these targets in your previous roles.

Express Commitment to Development: Convey your eagerness to learn and develop, especially regarding technical knowledge in motoring or cycling. Mention any relevant training or courses you are willing to undertake.

How to prepare for a job interview at Halfords Group PLC

✨Showcase Your Leadership Experience

Be prepared to discuss your previous experience in supervising or leading a team. Share specific examples of how you motivated your team and achieved exceptional results, especially in a retail or service environment.

✨Demonstrate Customer Service Skills

Highlight your commitment to delivering great customer service. Prepare anecdotes that illustrate how you've gone above and beyond for customers, and how you plan to instill that same passion in your team.

✨Emphasize Training and Coaching Abilities

Since the role involves delivering on-the-job training, be ready to talk about your experience in coaching others. Discuss your approach to training and how you ensure that your team meets high standards.

✨Express Commitment to Personal Development

Mention your eagerness to learn and grow within the company. Even if you lack technical knowledge in motoring or cycling, express your willingness to undergo training and develop those skills.

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  • Department Supervisor

    Antrim
    Part-Time
    Apply now

    Application deadline: 2027-01-13

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    Halfords Group PLC

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