Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily department operations.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options.
- Why this job: Kickstart your management career with training and growth opportunities.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Be part of an exciting growth journey in a diverse and inclusive workplace.
The predicted salary is between 27000 - 36000 £ per year.
Apply now Job no: 564246
Work type: Part time, 30 hours per week
Site: Chelmsford, Chelmar Village Retail Park
Categories: Retail Management, Retail Colleagues
Location: Essex
Salary: £13.01 per hour
Business Area: Retail
£13.01 per hour
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management – you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.
A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services.
You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.
Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you\’ll need:
- Experience of supervising or leading a small team
- Experience of delivering great customer service ideally in a retail sales or a services business environment
- Experience of delivering on the job training / coaching to others
- Experience of working to tight deadlines
- A track record of achieving exceptional results against sales targets
- Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Update your details, view your application and progress.
#J-18808-Ljbffr
Department Supervisor employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Supervisor
✨Tip Number 1
Get to know the company inside out! Research Halfords, their products, and their values. This way, when you walk into that interview, you can show off your enthusiasm and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail management roles, like how you’d handle customer complaints or lead a team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Halfords. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family. So, get that application in and let’s make it happen!
We think you need these skills to ace Department Supervisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering great customer service. We want to see how you've wowed customers in the past, so share specific examples that showcase your knack for making people happy!
Emphasise Team Leadership Experience: If you've supervised or led a team before, let us know! Talk about your coaching style and how you’ve helped others achieve their best. This role is all about teamwork, so we love hearing about your leadership journey.
Be Yourself and Show Enthusiasm: We’re looking for genuine passion for our products and services. Don’t be afraid to let your personality shine through in your application. Share why you’re excited about this opportunity and how you can contribute to our success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this exciting journey together!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of retail management and customer service. Familiarise yourself with Halfords' products and services, especially if you have a passion for motoring or cycling. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Department Supervisor, you'll be leading a team, so be ready to share examples of your previous experience in supervising or coaching others. Think of specific situations where you successfully motivated your team or improved customer service standards. This will highlight your capability to take on this responsibility.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like dealing with a difficult customer or managing tight deadlines. Prepare some scenarios from your past experiences that showcase your problem-solving skills and ability to deliver exceptional results under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available for career development or how the store management team supports their supervisors. This shows your commitment to growth and helps you understand if the company aligns with your career ambitions.