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- Tasks: As a Cycle Technician, you'll service and repair bikes while delivering top-notch customer service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products and services.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options like Wagestream.
- Why this job: Be part of a growing team that values your skills and offers career development opportunities.
- Qualifications: Experience in cycle service or retail is ideal, but enthusiasm and customer service skills matter most.
- Other info: We embrace diversity and encourage all backgrounds to apply!
Apply now Job no: 559980
Work type: Part time, 30 hours per week
Site: Belfast, Lesley Retail Park
Categories: Retail Colleagues
Location: Belfast
Salary: £10.40 – £12.61 per hour
Business Area: Retail
- Age 21+ £12.61 per hour
- Under 21 £10.40 per hour
Got a passion for all things bike?
You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer.
Carrying out most of the service and repair work yourself, you\’ll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you\’ll need:
- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with – and achieving – sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Update your details, view your application and progress.
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Cycle Technician employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Show your passion for cycling! When you get the chance to speak with us, share your personal experiences with bikes, whether it's about repairs you've done or your favourite cycling routes. This enthusiasm can really set you apart.
✨Tip Number 2
Brush up on your technical skills related to bike servicing and repairs. Familiarise yourself with different types of cycles, especially electric ones, as this knowledge will help you impress during any practical assessments or discussions.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer in the past. We value great service, so showing that you understand how to create a positive experience is key.
✨Tip Number 4
Be ready to discuss your teamwork experience. Since you'll be helping develop other team members, sharing instances where you've successfully collaborated or mentored others can highlight your leadership potential.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in cycle service, building, and repair. If you've worked in a retail environment or have customer service experience, showcase these skills prominently in your CV.
Show Your Passion for Bikes: In your cover letter, express your enthusiasm for cycling and how it drives your work ethic. Mention any personal experiences with bikes that demonstrate your commitment to the industry.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'customer service', 'technical skills', and 'team development' to make your application stand out.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Halfords Group PLC
✨Show Your Passion for Bikes
Make sure to express your enthusiasm for cycling during the interview. Share any personal experiences or stories that highlight your love for bikes, as this will resonate well with the interviewers and show that you're genuinely interested in the role.
✨Demonstrate Technical Skills
Be prepared to discuss your technical skills related to bike servicing and repair. If you have specific examples of past work or projects, mention them to illustrate your hands-on experience and problem-solving abilities.
✨Highlight Customer Service Experience
Since delivering great customer service is key, be ready to share examples of how you've successfully interacted with customers in previous roles. Discuss any challenges you faced and how you resolved them to ensure customer satisfaction.
✨Prepare for Teamwork Questions
As the role involves helping develop other team members, think about your experiences in mentoring or training others. Be ready to discuss how you can contribute to a positive team environment and support your colleagues in achieving their goals.
