Customer Sales Advisor

Customer Sales Advisor

Inverurie Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers with their needs and provide excellent service in a retail environment.
  • Company: Join Halfords, the UK's leading retailer in motoring and cycling products and services.
  • Benefits: Enjoy discounts, wellness support, and flexible working hours with a great team culture.
  • Why this job: Gain valuable skills, career development opportunities, and be part of an exciting growth journey.
  • Qualifications: Customer service experience is preferred; a proactive attitude and weekend availability are essential.
  • Other info: We welcome applications from all backgrounds and promote an inclusive workplace.

Apply now Job no: 559145
Work type: Part time, 12 hours per week
Site: Inverurie, Inverurie Retail Park
Categories: Retail Colleagues
Location: Inverurie
Salary: £11.10 – £13.31 per hour
Business Area: Retail

  • Age 21+ £13.31 per hour
  • Under 21 £11.10 per hour

Got a knack with customers?

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you will need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
  • Life Assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Update your details, view your application and progress.

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Customer Sales Advisor employer: Halfords Group PLC

At Halfords, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With comprehensive training programmes, generous discounts, and a range of benefits including wellness support and financial planning tools, our Inverurie location is an ideal place for those looking to thrive in a customer-focused retail environment while enjoying a fulfilling career path.
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Contact Detail:

Halfords Group PLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Sales Advisor

✨Tip Number 1

Familiarise yourself with the products and services offered by Halfords. Knowing the ins and outs of their offerings will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family. Role-playing different customer scenarios can help you feel more confident and prepared to demonstrate your proactive approach during the interview.

✨Tip Number 3

Research common sales techniques and be ready to discuss how you've successfully met sales targets in previous roles. This will highlight your ability to contribute to the team’s success.

✨Tip Number 4

Be prepared to discuss your availability and flexibility regarding working hours, especially weekends. Showing that you're willing to adapt to the rota will make you a more attractive candidate.

We think you need these skills to ace Customer Sales Advisor

Customer Service Skills
Sales Experience
Proactive Approach
Communication Skills
Product Knowledge
Ability to Work on a Rota Basis
Understanding Customer Needs
Target Achievement
Teamwork
Time Management
Problem-Solving Skills
Adaptability
Attention to Detail

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Use specific examples that demonstrate your ability to deliver great customer service and achieve sales targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention why you want to work for this company and how your skills align with the role of Customer Sales Advisor.

Highlight Availability: Clearly state your availability to work on a rota basis, including weekends. This shows your flexibility and willingness to meet the company's scheduling needs.

Show Enthusiasm for Training: Express your eagerness to learn and develop your skills through the training provided. Mention any previous experiences where you successfully adapted to new products or services.

How to prepare for a job interview at Halfords Group PLC

✨Showcase Your Customer Service Skills

Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've helped customers in the past, especially in a retail or sales environment.

✨Demonstrate Product Knowledge

Even if you haven't worked with their specific products before, do some research on them. Being able to discuss their products and services confidently will impress the interviewers and show your proactive approach.

✨Be Ready for Scenario Questions

Prepare for questions that ask how you would handle specific customer situations. Think about times when you went above and beyond for a customer and be ready to share those stories.

✨Express Your Willingness to Learn

Since the company invests heavily in training, express your enthusiasm for learning new skills. Talk about your career ambitions and how you see this role helping you achieve them.

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