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For Companies At a Glance
- Tasks: Engage with customers and showcase our products while providing top-notch service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Why this job: Be part of an exciting growth journey in a dynamic retail environment.
- Qualifications: Customer service experience and a proactive attitude are key.
- Other info: We celebrate diversity and encourage everyone to apply!
Apply now Job no: 560329
Work type: Part time, 12 hours per week
Site: Cramlington, Westmorland Retail Park
Categories: Retail Colleagues
Location: Northumberland
Salary: £10.00 – £12.21 per hour
Business Area: Retail
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Overview
Got a knack with customers?
Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
Responsibilities
- You’ll be customer focused and quick and efficient in your work, learning how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
Qualifications
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Inclusive culture
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Customer Sales Advisor employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your experience aligns with their customer-focused approach. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these stories during your interview to show you’re the perfect fit for the team.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the brand well. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've made customers happy and met their needs in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Yourself: Let your personality shine through in your application. We’re all about finding the right fit for our team, so don’t be afraid to show us who you are and why you’d be a great addition!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and easily. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Being able to discuss specific items or services will show your enthusiasm and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to meet a customer's needs, as this is crucial for a Customer Sales Advisor.
✨Demonstrate Your Sales Acumen
Be ready to talk about any sales targets you've achieved in previous roles. If you can share specific numbers or outcomes, it will highlight your ability to drive sales and contribute to the team’s success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This shows your interest in growing within the company and helps you gauge if it's the right fit for you.
