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For Companies At a Glance
- Tasks: Manage vendor and product data, ensuring accuracy and supporting commercial plans.
- Company: Join Halfords, a leader in motoring and cycling innovation.
- Benefits: Enjoy a competitive salary, hybrid working, and generous employee discounts.
- Why this job: Be at the heart of a dynamic team driving commercial success.
- Qualifications: Administrative experience, attention to detail, and data management skills required.
- Other info: Flexible working environment with strong focus on personal development and inclusion.
The predicted salary is between 24000 - 26000 £ per year.
About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience - from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth.
About the role
As a Commercial Support Administrator, you’ll be at the heart of Commercial Support, ensuring the accurate, right-first-time delivery of commercial plans across product and supplier data. From vendor and product setup to pricing, promotions, and multi-million-pound rebates and contributions, your work will underpin key commercial activity. You’ll also act as a trusted supplier contact, supporting critical business processes within a tight knit team of seven.
Key responsibilities
- Creation of new vendors and ongoing maintenance of existing vendor records, including terms and conditions.
- Creation of new SKUs and maintenance of existing ones, ensuring accuracy of status, attributes, and data integrity through quality control processes.
- Ongoing maintenance of recommended retail price and cost prices across all retail categories, including tyres for Halfords Garages (HAC).
- Support the execution of core promotional campaigns entering and reporting on commercial plans.
- Advise commercial buyers on the most suitable promotional mechanics based on system capabilities.
- Communicating with suppliers to confirm monies owed based on Rebate and contribution agreements, working with Finance to ensure settlement of any claims.
- Support the centralised ticketing process through quality control reporting and managing communications to retail operations.
- Provide the commercial teams with insights relating to risk, opportunities, and data quality control.
- Drive the creation of process flows and influence adherence to governance standards.
- Assist with internal and external audits to ensure data quality and uphold business integrity.
About you
- Established administrative experience and a keen eye for detail.
- Analytical and curious minded, with a natural interest in understanding data.
- You have a good working knowledge of Microsoft Word, Excel, PowerPoint and OneNote.
- Experience using SAP, PIM systems, Enable or Power BI would be highly desirable.
- Discretion when handling commercially sensitive information.
- Well organised and able to manage, plan and prioritise workload effectively.
- Experience working in a retail commercial environment is desirable.
- Adaptable and open to change, helping to develop and improve processes over time.
- Team Player - happy to work independently as well as within a team environment.
A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working in our Support Centre, you will be mainly home based however you will be required at our Support Centre for key meetings and events, so this role requires flexibility. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Commercial Support Administrator employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Halfords and understanding their mission. Show them you’re not just another candidate; you’re genuinely interested in inspiring and supporting a lifetime of motoring and cycling.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Commercial Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Support Administrator role. Highlight your administrative experience and any relevant skills, especially those related to data management and Microsoft Office tools. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background aligns with our mission at Halfords. Show us your personality and let us know why you’d be a great fit for our dynamic team.
Showcase Your Attention to Detail: As a Commercial Support Administrator, attention to detail is key. In your application, provide examples of how you've successfully managed data or projects in the past. We love seeing candidates who can demonstrate their analytical mindset and organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. Don’t miss out on this opportunity!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Numbers
As a Commercial Support Administrator, you'll be dealing with a lot of data. Brush up on your Excel skills and be ready to discuss how you've used data in previous roles. Think about specific examples where your attention to detail made a difference.
✨Understand the Business
Familiarise yourself with Halfords' mission and values. Be prepared to talk about how you can contribute to their goal of enhancing customer loyalty and providing excellent service. Showing that you understand their business model will impress the interviewers.
✨Show Your Team Spirit
This role requires collaboration within a tight-knit team. Be ready to share examples of how you've successfully worked in teams before. Highlight your adaptability and willingness to support others, as this is key to thriving in a dynamic environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
