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- Tasks: Lead a team to deliver excellent customer service and drive business performance.
- Company: Join Halfords, the UK's largest automotive service and repair business with great career growth.
- Benefits: Enjoy uncapped bonuses, generous discounts, and flexible working options.
- Why this job: Be part of a rapidly growing company focused on motoring services and electric mobility.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving licence required.
- Other info: Inclusive workplace welcoming applications from all backgrounds.
The predicted salary is between 29200 - 36400 £ per year.
Apply now Job no: 563117
Work type: Full time
Site: Liverpool
Categories: Autocentre Management
Location: Merseyside
Salary: £36,000 per annum + bonus
Business Area: National Tyres and Autocare
Brilliant at leading a team?
Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
- Average uncapped bonus of £10,800 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family.We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Centre Manager employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially around customer service and electric mobility. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Halfords to gain insights into the company culture and expectations for a Centre Manager. This can provide you with valuable information that you can use to tailor your approach during the interview process.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your leadership skills and ability to drive customer satisfaction. Being able to articulate these stories clearly will help you make a strong impression.
✨Tip Number 4
Research Halfords' values and mission statement, and think about how your personal values align with theirs. This alignment can be a great talking point in your interview, showing that you're not just a fit for the role, but for the company as a whole.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, especially in the automotive industry. Include specific examples of how you've delivered high customer satisfaction and met compliance standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your desire to drive business performance. Mention your relevant experience and how it aligns with the role of Centre Manager at Halfords.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management abilities, and IT proficiency. These are key attributes that Halfords is looking for in a Centre Manager.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to progress your career at Halfords. Mention any specific training or qualifications you are interested in pursuing, such as the ATA & MOT Tester Qualifications.
How to prepare for a job interview at Halfords Group PLC
✨Showcase Your Leadership Skills
As a Centre Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and motivational techniques that have driven team performance.
✨Emphasise Customer Satisfaction
Highlight your experience in delivering high customer satisfaction. Be ready to discuss specific instances where you improved customer experiences or resolved issues effectively, as this aligns with the company's focus on excellent customer journeys.
✨Familiarise Yourself with Compliance Standards
Understanding compliance standards, especially in Health and Safety, is vital for this role. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in previous positions.
✨Prepare for KPI Discussions
Since managing KPIs is part of the job, come equipped with examples of how you've met or exceeded sales targets in the past. Discuss your strategies for tracking performance and driving results within your team.
