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- Tasks: Lead a team to deliver excellent customer service and drive business performance.
- Company: Join Halfords, the UK's largest automotive service and repair business with great career growth.
- Benefits: Enjoy an uncapped bonus scheme, generous discounts, and 5.6 weeks of annual leave.
- Why this job: Be part of a rapidly growing company focused on motoring services and electric mobility.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving licence required.
- Other info: We welcome applications from all backgrounds and promote an inclusive workplace.
The predicted salary is between 40000 - 56000 £ per year.
Apply now Job no:
Work type: Full time
Site: Bury St Edmunds
Categories: Autocentre Management
Location: Suffolk
Salary: £40,000 per annum + bonus
Business Area: Autocentres
Brilliant at leading a team?
Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
Key Benefits:
- Average uncapped bonus of £10,800 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply.
Additional Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and Experience Required:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Centre Manager employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially around customer service and team management. This knowledge will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Halfords to gain insights into the company culture and expectations for a Centre Manager. This can provide you with valuable information to tailor your approach.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to drive customer satisfaction. Be ready to discuss how you've successfully managed teams and met KPIs.
✨Tip Number 4
Research Halfords' values and mission statement to align your personal goals with theirs. Showing that you share their vision can set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, particularly in the automotive industry. Include specific examples of how you've delivered high customer satisfaction and met compliance standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your desire to drive business performance. Mention your relevant experience and how it aligns with the role of Centre Manager at Halfords.
Highlight Relevant Skills: In your application, emphasise your communication skills, IT proficiency, and time management abilities. These are crucial for the Centre Manager position and should be clearly articulated.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to progress your career at Halfords. Mention any specific training or qualifications you are interested in pursuing, such as the ATA & MOT Tester Qualifications.
How to prepare for a job interview at Halfords Group PLC
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching approach and how you’ve developed team members.
✨Demonstrate Customer Focus
Highlight your experience in delivering high customer satisfaction. Be ready to discuss specific instances where you went above and beyond for customers, as this role heavily emphasises providing an excellent customer journey.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the automotive industry. Be prepared to discuss how you've met or exceeded these metrics in previous roles, showcasing your ability to drive business performance.
✨Prepare for Compliance Questions
Given the importance of health and safety compliance in this role, brush up on relevant regulations and be ready to discuss how you've ensured compliance in past positions. This will demonstrate your commitment to maintaining high standards.
