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- Tasks: Lead a dynamic team and ensure top-notch customer satisfaction in the automotive industry.
- Company: Join the UK's largest automotive service provider with exciting growth opportunities.
- Benefits: Enjoy an uncapped bonus scheme, generous leave, and discounts on products and services.
- Why this job: Make a real impact while advancing your career in a supportive environment.
- Qualifications: Strong leadership skills and a passion for customer experience are essential.
- Other info: Access to training, career progression, and a vibrant workplace culture.
The predicted salary is between 31997 - 39720 £ per year.
Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business? Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don't delay, apply today!
Benefits Include:
- Average uncapped bonus of £10,800 per year (with potential to earn more)
- 5 days a week (this centre is closed on Sundays)
- Earn extra with our refer a friend scheme – T&Cs Apply
- 5.6 weeks' annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager in Burnley employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry or related fields. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly fits the team.
✨Tip Number 3
Practice your leadership skills! Since the Centre Manager role is all about leading a team, think of examples from your past experiences where you've successfully motivated and developed others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Centre Manager in Burnley
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and driven performance in the past. Use specific examples to demonstrate your ability to motivate and engage your team!
Customer Satisfaction is Key: Since this role is all about providing an excellent customer journey, don’t forget to mention your experience in delivering high customer satisfaction. Share any relevant achievements or feedback that showcases your commitment to a great customer experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for the Centre Manager role!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to track your application progress. Don’t miss out on this fantastic opportunity – hit that apply button today!
How to prepare for a job interview at Halfords Group PLC
✨Know the Company Inside Out
Before your interview, make sure you research National Tyres and Autocare thoroughly. Understand their values, services, and recent developments in the automotive industry. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Centre Manager, your leadership abilities are crucial. Prepare examples of how you've successfully led teams in the past, focusing on your coaching approach and how you've motivated others to achieve high customer satisfaction. Be ready to discuss specific situations where you made a positive impact.
✨Demonstrate Customer-Centric Thinking
Customer experience is key for this role. Think of instances where you went above and beyond to ensure customer satisfaction. Be prepared to discuss how you would handle difficult customer situations and what strategies you would implement to enhance the customer journey at the centre.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within National Tyres. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
