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- Tasks: Deliver top-notch customer service while fitting and repairing tyres on the go.
- Company: Join National Tyres and Autocare, a leader in motoring services.
- Benefits: Enjoy discounts, wellness support, and flexible pay options.
- Why this job: Be part of a growing team making a real impact in the automotive world.
- Qualifications: Experience in tyre fitting and excellent customer service skills required.
- Other info: Full-time role with great career growth and a supportive work environment.
The predicted salary is between 24000 - 32000 £ per year.
Our Mobile Tyre Technicians use their expertise to deliver a fantastic customer experience in the field. Receiving bookings through an electronic device you’ll order and collect stock from your base location, load the van and plan your route. Driving to customers’ homes or workplaces you’ll carry out booked jobs, working to the highest technical and safety standards.
You’ll be responsible for the safe keeping – and driving - of the National Mobile van and all equipment, and will have:
- Experience of removing, repairing and fitting tyres, gained either in a garage or on the road
- Experience of providing great face to face customer service
- The ability to manage your time, act on your own initiative and identify the best way forward
- A full driving licence with no more than 6 points
- An understanding of Health & Safety regulations and practices.
This role is full time, 44 hours per week, working weekdays 08:30 – 17:30 with a 1 hour unpaid break and Saturday – 08:30 – 12:30. A van and tools are provided for use during shifts and during the one hour call-out period either side of each shift.
Benefits:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Mobile Tyre Technician in Birmingham employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Tyre Technician in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on National Tyres and Autocare. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience as a Mobile Tyre Technician aligns with the role. Highlight your customer service skills and technical know-how to impress the hiring team.
✨Tip Number 3
Dress the part! Even though you’ll be working in a hands-on role, showing up smartly dressed for the interview can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Mobile Tyre Technician in Birmingham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with tyre fitting and customer service in your application. We want to see how your skills match up with what we’re looking for!
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We’re all about finding the right fit for our team, so show us who you are!
Tailor Your Application: Take a moment to customise your application for the Mobile Tyre Technician role. Mention specific responsibilities from the job description that excite you and how you can contribute to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Make sure you brush up on your tyre knowledge and technical skills. Be ready to discuss your experience with removing, repairing, and fitting tyres, as well as any relevant health and safety regulations. This will show that you're not just a good driver but also a competent technician.
✨Customer Service is Key
Since this role involves face-to-face interaction with customers, prepare to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Plan Your Route
During the interview, demonstrate your ability to manage time effectively. You might be asked how you would plan your day or handle multiple bookings. Show that you can think on your feet and prioritise tasks efficiently.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to the job. They might ask how you'd handle a difficult customer or what steps you'd take if you encountered a problem on the road. Think through these scenarios beforehand so you can respond confidently.
