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- Tasks: Assist in managing a busy garage, ensuring top-notch customer service and workshop efficiency.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Earn up to £35,000 plus bonuses, with great discounts and career progression.
- Why this job: Be part of an exciting team, driving success in a modern, innovative environment.
- Qualifications: Experience in mechanics or management, with strong leadership and customer service skills.
- Other info: Enjoy flexible training opportunities and a supportive, inclusive workplace.
The predicted salary is between 28000 - 42000 £ per year.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centre's success.
Ready for the next step in management with the UK’s largest automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer's journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay, apply today!
Average uncapped bonus of £7,100 per year (with potential to earn more). 5 days a week. Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Technical) Cheltenham employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Technical) Cheltenham
✨Tip Number 1
Get to know the company! Research Halfords and their Garage Services team. Understanding their values and what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Assistant Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the job description. We want to see how you can drive profitability and enhance the customer journey!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Halfords family. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Assistant Manager (Technical) Cheltenham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our Halfords Garage Services team and making a difference in customer experience.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your relevant experience in management and mechanics, and don’t forget to mention any specific achievements that demonstrate your ability to drive profitability and customer satisfaction.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to keep track of your application progress there!
How to prepare for a job interview at Halfords Group PLC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic, and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop inside out.
✨Customer Experience is Key
Since this role focuses heavily on customer satisfaction, think of examples from your past where you’ve successfully improved customer experiences. Prepare to share these stories during the interview to demonstrate your commitment to putting customers first.
✨Show Your Leadership Skills
As an Assistant Manager, you’ll be expected to lead and develop your team. Think about times when you’ve coached or trained colleagues. Be ready to discuss your approach to leadership and how you can motivate a team to achieve high performance.
✨Ask Smart Questions
Prepare some insightful questions about the company’s future plans, especially regarding their focus on electric mobility and customer service. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
