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- Tasks: Assist the Centre Manager in leading a team and ensuring customer satisfaction.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy up to £31,997 salary, bonuses, discounts, and flexible working options.
- Why this job: Great opportunity for career growth in a dynamic and inclusive environment.
- Qualifications: Previous management experience and mechanical knowledge preferred.
- Other info: Open to all backgrounds; apply even if you don't meet every requirement!
The predicted salary is between 23998 - 35996 £ per year.
Apply now Job no: 563287
Work type: Full time
Site: Hull
Categories: Mechanic, Autocentre Management
Location: East Riding of Yorkshire
Salary: £33,100 per annum + bonus
Business Area: National Tyres and Autocare
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
- £33,100 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week (this centre is closed on Sunday\’s)
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Assistant Manager employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the latest trends in automotive service and repair. Understanding the current market and customer expectations will help you demonstrate your knowledge during interviews and show that you're proactive about staying informed.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who work at Halfords or similar companies. Attend local automotive events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your hands-on experience as a mechanic in detail. Be ready to share specific examples of how you've contributed to customer satisfaction and team performance in previous roles, as this will be crucial for the Assistant Manager position.
✨Tip Number 4
Research Halfords' values and mission statement. Aligning your personal values with those of the company can help you articulate why you're a great fit for the role and demonstrate your commitment to their goals during the interview process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in management and customer service. Include any hands-on mechanical experience and specific achievements that demonstrate your ability to drive profitability and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to contribute to the company's success. Mention your previous roles and how they have prepared you for the Assistant Manager position.
Highlight Relevant Skills: In your application, emphasise skills such as effective communication, coaching abilities, and time management. Provide examples of how you've successfully managed teams or improved customer experiences in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a management role.
How to prepare for a job interview at Halfords Group PLC
✨Show Your Passion for Customer Service
As an Assistant Manager, your role will heavily focus on customer experience. Be prepared to discuss specific examples of how you've enhanced customer satisfaction in previous roles. Highlight your understanding of the importance of a positive customer journey.
✨Demonstrate Your Technical Knowledge
Given the hands-on nature of the job, it's crucial to showcase your mechanical skills and experience. Be ready to talk about your background as a mechanic and how it informs your management style. This will help you connect with both the technicians and the Centre Manager.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and leadership skills. Think of scenarios where you've had to manage a team or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research the Company and Its Values
Familiarise yourself with Halfords' mission and values, especially their commitment to customer service and inclusivity. Being able to articulate how your personal values align with those of the company can set you apart from other candidates.
