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- Tasks: Lead a dynamic workshop team to deliver top-notch technical solutions and customer service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy competitive salary, bonuses, discounts, and extensive career development opportunities.
- Why this job: Be part of an exciting growth phase and make a real impact in the automotive industry.
- Qualifications: Level 3 in Light Vehicle Maintenance or equivalent experience required.
- Other info: Access to hybrid training and continuous development support for your career progression.
The predicted salary is between 33000 - 37000 £ per year.
Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres, upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.
Key Responsibilities:
- Lead the Workshop team to deliver technical solutions promptly.
- Collaborate with the Front of House team to ensure seamless customer service.
- Allocate jobs based on technical requirements and customer demand.
- Conduct daily huddles to keep the team informed and motivated.
- Inspire and mentor the team to develop their technical skills.
- Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
Key Accountabilities:
- Understand customer demand and manage the team to exceed expectations.
- Communicate clearly with customers about work options and implications.
- Maximize team performance against sales and customer service targets.
- Ensure compliance with Health & Safety and quality standards.
- Support team engagement and bring Halfords Values to life.
Skills and Experience:
- Level 3 in Light Vehicle Maintenance or equivalent experience.
- Proven leadership and mentoring skills.
- Excellent communication and organisational abilities.
- Strong track record of meeting targets and building relationships.
- Experience with compliance standards and in-house systems.
- Valid driving license.
Why Halfords:
We’re in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services and the UK’s largest automotive service maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Workshop Manager employer: Halfords Careers
Contact Detail:
Halfords Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Halfords. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Halfords and its values. Show us that you understand our mission and how you can contribute to the team as a Workshop Manager. Tailor your answers to reflect our commitment to customer service and technical excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for management roles and be ready to discuss your leadership style and how you inspire your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Halfords family.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Manager role. Highlight your leadership experience and technical skills that match what we’re looking for. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you can inspire a team. Don’t forget to mention why you want to join Halfords and how you align with our values.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you exceed sales targets or improve team performance? We love numbers, so quantify your successes to make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Halfords Careers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience and how it aligns with the role of Workshop Manager. This shows that you're not just a leader, but also someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired or mentored your team to achieve targets. This will demonstrate your ability to motivate others and drive performance, which is key for this role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since you'll be collaborating with both the workshop team and customers, being able to communicate effectively is crucial. Consider doing mock interviews with a friend to refine your delivery.
✨Embrace Halfords Values
Familiarise yourself with Halfords' values and think about how you can embody them in your role. Be prepared to discuss how you would promote a positive and inclusive culture within the team. This will show that you’re not just looking for a job, but are genuinely interested in contributing to the company’s ethos.
