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- Tasks: Deliver exceptional customer service by fitting and repairing tyres at customers' locations.
- Company: Join the UK's leading retailer of motoring and cycling products and services.
- Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
- Other info: Full-time role with flexible hours and opportunities for career growth.
- Why this job: Be part of a growing team making a real impact in the motoring industry.
- Qualifications: Experience in tyre fitting and excellent customer service skills required.
The predicted salary is between 30000 - 30000 £ per year.
Salary: £30,000 per annum + bonus
Our Mobile Tyre Technicians use their expertise to deliver a fantastic customer experience in the field. Receiving bookings through an electronic device you’ll order and collect stock from your base location, load the van and plan your route. Driving to customers’ homes or workplaces you’ll carry out booked jobs, working to the highest technical and safety standards. You’ll be responsible for the safe keeping – and driving - of the National Mobile van and all equipment, and will have:
- Experience of removing, repairing and fitting tyres, gained either in a garage or on the road
- Experience of providing great face to face customer service
- The ability to manage your time, act on your own initiative and identify the best way forward
- Stock management experience
- Confident using computers
- A full driving licence with no more than 6 points
- An understanding of Health & Safety regulations and practices.
This role is full time, 44 hours per week, working weekdays 08:30 – 17:30 with a 1 hour unpaid break and Saturday – 08:30 – 12:30. A van and tools are provided for use during shifts and during the optional one hour call-out period either side of each shift.
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Mobile Tyre Technician - National - Birmingham employer: Halfords Careers
Contact Detail:
Halfords Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Tyre Technician - National - Birmingham
✨Tip Number 1
Get to know the company! Research National Tyres and Autocare, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and technical skills. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your interview. Bring along any documentation that showcases your experience in tyre fitting and customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Halfords family. Don’t hesitate – take the leap!
We think you need these skills to ace Mobile Tyre Technician - National - Birmingham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with tyre fitting and customer service in your application. We want to see how your skills match up with what we’re looking for!
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We value authenticity and want to know the real you, so share your passion for the role!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your past experiences relate to the responsibilities of a Mobile Tyre Technician – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Halfords Careers
✨Know Your Stuff
Make sure you brush up on your tyre fitting and repair knowledge. Be ready to discuss your hands-on experience, whether it’s from a garage or on the road. They’ll want to hear about specific challenges you’ve faced and how you tackled them.
✨Customer Service is Key
Since this role involves direct interaction with customers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction.
✨Time Management Skills
You’ll need to demonstrate your ability to manage your time effectively. Be prepared to talk about how you plan your routes and handle multiple bookings. Maybe share a story about a time you had to adapt quickly to changes in your schedule.
✨Health & Safety Awareness
Familiarise yourself with health and safety regulations relevant to the job. Be ready to discuss how you ensure safety standards are met while working. This shows that you take your responsibilities seriously and prioritise safety on the job.