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- Tasks: Lead a dynamic workshop team to deliver top-notch technical solutions and customer service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy competitive salary, uncapped bonuses, and amazing discounts on products and services.
- Why this job: Be part of an exciting growth phase and make a real impact in the automotive industry.
- Qualifications: Level 3 in Light Vehicle Maintenance or equivalent experience required.
- Other info: Access to continuous development and excellent career progression opportunities.
The predicted salary is between 33000 - 37000 £ per year.
Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres, upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.
Key Responsibilities:
- Lead the Workshop team to deliver technical solutions promptly.
- Collaborate with the Front of House team to ensure seamless customer service.
- Allocate jobs based on technical requirements and customer demand.
- Conduct daily huddles to keep the team informed and motivated.
- Inspire and mentor the team to develop their technical skills.
- Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
Key Accountabilities:
- Understand customer demand and manage the team to exceed expectations.
- Communicate clearly with customers about work options and implications.
- Maximize team performance against sales and customer service targets.
- Ensure compliance with Health & Safety and quality standards.
- Support team engagement and bring Halfords Values to life.
Skills and Experience:
- Level 3 in Light Vehicle Maintenance or equivalent experience.
- Proven leadership and mentoring skills.
- Excellent communication and organisational abilities.
- Strong track record of meeting targets and building relationships.
- Experience with compliance standards and in-house systems.
- Valid driving license.
Why Halfords: We’re in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services and the UK’s largest automotive service maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Workshop Manager in London employer: Halfords Careers
Contact Detail:
Halfords Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Halfords. A friendly chat can open doors and give you insider info about the Workshop Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your passion for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about leading a workshop team and how you can contribute to Halfords’ success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you might find additional resources that can help you ace the process.
We think you need these skills to ace Workshop Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Manager role. Highlight your leadership experience and any relevant technical skills that match what we're looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your experience aligns with our values at Halfords. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've led teams or improved processes in previous roles. We want to see the impact you've made and how you can do the same with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our Halfords family!
How to prepare for a job interview at Halfords Careers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience and how it aligns with the role of Workshop Manager. This will show that you're not just a leader, but also someone who understands the nuts and bolts of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired or mentored your team to achieve targets. This is crucial for demonstrating that you can motivate and manage the workshop team effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since you'll be liaising with both the workshop team and customers, being able to communicate options and implications effectively is key. Consider doing mock interviews with a friend to refine your delivery.
✨Embrace Halfords Values
Familiarise yourself with Halfords' values and think about how you can embody them in your role. Be prepared to discuss how you would promote a positive and inclusive culture within the team, as this aligns with their commitment to exceptional customer service.
