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- Tasks: Engage with customers and provide top-notch service while showcasing our amazing products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of perks to enhance your lifestyle.
- Other info: Flexible working hours and opportunities for career development await you!
- Why this job: Be part of an exciting growth journey and make a real impact in customer satisfaction.
- Qualifications: Experience in customer service and a proactive attitude towards helping others.
The predicted salary is between 30000 - 30000 £ per year.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor - Fixed Term Contract in London employer: Halfords Careers
Contact Detail:
Halfords Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Fixed Term Contract in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you've solved problems in the past. We want to hear your success stories!
✨Tip Number 3
Dress to impress! Even if the role is casual, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that not everyone does!
We think you need these skills to ace Customer Sales Advisor - Fixed Term Contract in London
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!
Tailor Your Application: Read through the job description and match your skills and experiences to what we're looking for. We love it when applicants take the time to connect their background with our needs.
Be Proactive: Demonstrate your proactive approach in your application. Whether it's solving problems or helping customers, we want to know how you go above and beyond in your roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Halfords Careers
✨Know Your Customer Service Stuff
Brush up on your customer service skills before the interview. Think of specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor.
✨Show Off Your Problem-Solving Skills
Prepare to discuss how you've tackled challenges in previous roles. Whether it was resolving a customer complaint or meeting a sales target, having a couple of solid examples ready will demonstrate your proactive approach and ability to think on your feet.
✨Familiarise Yourself with the Products
Take some time to research the products and services offered by the company. Knowing the basics about what you'll be selling can give you an edge in the interview and show your genuine interest in the role.
✨Be Ready for Rota Questions
Since the role requires availability on a rota basis, be prepared to discuss your flexibility. Think about your schedule and how you can accommodate weekend shifts, as this will reflect your commitment to the job.