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- Tasks: Engage with customers and provide top-notch service while showcasing our amazing products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Other info: Flexible working hours and opportunities for career progression await you!
- Why this job: Be part of an exciting growth journey in a dynamic and inclusive environment.
- Qualifications: Customer service experience and a proactive attitude are key to success.
The predicted salary is between 26400 - 26400 £ per year.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Cornwall employer: Halfords Careers
Contact Detail:
Halfords Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords and their products. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will highlight your proactive approach and problem-solving skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Customer Sales Advisor in Cornwall
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in delivering great customer service. Whether it's retail or another customer-focused role, we want to see how you've wowed customers in the past!
Tailor Your Application: Take a moment to read through the job description and match your skills and experiences to what we're looking for. Personalising your application shows us you're genuinely interested in joining our team.
Be Proactive: We love candidates who take initiative! In your application, mention times when you've gone above and beyond to help customers or solve problems. It’s all about showing us your proactive approach.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Halfords Careers
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences in retail or any customer-focused roles and be ready to share specific examples of how you’ve gone above and beyond for customers.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss situations where you've successfully solved problems for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can handle challenges effectively.
✨Show Enthusiasm for the Role
Express genuine interest in the Customer Sales Advisor position and the company. Research Halfords and their products, and be ready to explain why you want to work there and how you can contribute to their success.
✨Be Ready for Rota Questions
Since the role requires availability on a rota basis, be prepared to discuss your flexibility. Have a clear idea of your availability and be honest about when you can work, including weekends.