About us
Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We’re a place for co‑creators: people who want to make a real impact, take ownership and be part of something that’s still evolving.
As the UK’s leading retailer of motoring and cycling products, we’re supported by one of the country’s largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing.
That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you’ll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence.
About the Role
We're looking for a driven and commercially minded Sales & Account Executive to join our Halfords for Business team. In this role, you'll be responsible for delivering exceptional account management across an extensive and growing portfolio of clients and partners.
Reporting to the Senior Sales & Account Manager, you'll oversee the end-to-end delivery of the Cycle to Work proposition for both clients and partners. This is a varied role that combines account management, business development, client onboarding, contract management, commercial awareness, customer engagement, and customer service excellence.
You'll play a key role in driving growth by generating new business opportunities, promoting the wider Halfords for Business offering, and ensuring clients receive an outstanding experience throughout their journey with us.
Key Responsibilities
- Build and maintain strong relationships with clients and partners, achieving targets for retention, growth and account performance
- Generate and convert new business opportunities, managing the sales process from lead generation through to account acquisition
- Negotiate and manage commercial agreements, ensuring a strong understanding of contractual obligations, terms and lease agreements
- Deliver engaging presentations and confidently present solutions to prospective and existing clients
- Maintain accurate pipeline management, forecasting, and reporting to provide clear visibility of performance and opportunities
- Continuously identify improvements to processes, productivity and ways of working while championing Halfords values
About You
- Proven experience in account management, sales, or business development, with a track record of growing customer relationships
- Strong communication and presentation skills, with the confidence to engage and influence stakeholders at all levels
- Experienced in generating new business and independently managing opportunities through to a successful close
- Highly organised with excellent time management, attention to detail and the ability to manage multiple priorities
- A proactive relationship builder who is enthusiastic, commercially aware, and comfortable challenging constructively when needed
- An analytical and resilient problem-solver who remains calm under pressure and thrives in a collaborative team environment
Reward & benefits
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
- We offer hybrid working in our Support Centre, you will be based at our Support Centre 2 days a week with an optional 3 days working from home.
- You will have access to a wealth of employee discounts across the Halfords suite of products and services.
- Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
At Halfords, we operate a hybrid working policy with 2 days on site at our Support Centre in Redditch.
