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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage reception duties across the College.
- Company: A vibrant College dedicated to student success and community engagement.
- Benefits: Flexible part-time hours, supportive environment, and a chance to develop your skills.
- Why this job: Join a friendly team and make a difference in students' lives every day.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Term-time only role with opportunities for growth and development.
Overview
The College is seeking to appoint a Receptionist to provide an efficient and professional level of customer service across all receptions. The successful candidate will always provide excellent levels of customer service. The College operates a switchboard system which all receptionists are required to use.
Responsibilities
- Provide an efficient and professional customer service across all reception areas.
- Operate the College switchboard system.
- Enrol students onto courses, handle cash, and deal with student and visitor queries.
- Carry out general administrative tasks as required.
Hours and Terms
- Two part-time Receptionist posts: 14 hours per week and 12 hours per week.
- Working hours: Tuesday – Friday, 8:30 AM – 4:30 PM.
- Term-time only role.
- Pro rata salary for fractional posts.
- Role involves travel to all College sites.
Safeguarding and Recruitment
The College is committed to safeguarding children and vulnerable adults and will undertake an Enhanced DBS, safer recruitment vetting and online checks for all successful candidates.
Important Notices
We reserve the right to close this vacancy early if a sufficient number of applications are received. We may bring forward the closing date if there is a high level of interest.
Application and Contact
For questions about the role or to hear about interim/permanent roles, please contact AoC Recruitment. The notice about direct postings is provided for information; inquiries should follow the college’s process.
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Receptionist (Part Time) employer: Halesowen College
Contact Detail:
Halesowen College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Part Time)
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what a Receptionist does at a college and be ready to chat about it. We want to see your enthusiasm for providing top-notch customer service!
✨Tip Number 2
Practice your switchboard skills! If you’ve never used one before, look up some tutorials or ask someone who has. Being able to demonstrate your ability to handle calls smoothly will definitely impress us.
✨Tip Number 3
When you get that interview, don’t just talk about your experience—show us how you can handle student and visitor queries with ease. Think of examples where you’ve gone above and beyond in customer service.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Receptionist (Part Time)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you’ve gone above and beyond for customers in the past, so share some examples that showcase your skills!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific responsibilities from the job description, like operating a switchboard or handling cash, to show us you’re the perfect fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Halesowen College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at the College. Familiarise yourself with the switchboard system and think about how you would handle common queries from students and visitors.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you provided outstanding service. Be ready to discuss how you handled difficult situations or complaints effectively.
✨Practice Common Interview Questions
Anticipate questions related to administrative tasks, cash handling, and enrolment processes. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows that you respect the opportunity and are serious about the position.