At a Glance
- Tasks: Handle emergency calls and provide urgent support to service users and care teams.
- Company: Join Halescare's dedicated Emergency Duty Team in Norwich.
- Benefits: Full induction training, flexible shifts, and a supportive work environment.
- Other info: Weekend and evening shifts available; great opportunity for personal growth.
- Why this job: Make a real difference in people's lives during critical moments.
- Qualifications: Experience in care settings is preferred; passion for helping others is essential.
The predicted salary is between 30000 - 35892 £ per year.
Halescare is seeking an Out of Hours Staff member to join our Emergency Duty Team in Norwich.
You will handle emergency calls from service users, families, Care Managers and Care Workers, and provide timely support for urgent queries.
Experience in care settings is ideal, with full induction training provided.
A DBS check and references will be completed, and the role includes weekend and evening shifts in the Norwich branch.
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We think you need these skills to ace Emergency Care Call Specialist (Out-of-Hours) in Norwich
Emergency Call Handling
Communication Skills
Customer Service
Problem-Solving Skills
Time Management
Empathy
Attention to Detail
