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For Companies At a Glance
- Tasks: Assist customers via email and chat, process orders, and provide internal support.
- Company: Dynamic customer service company based in Biggleswade.
- Benefits: Part-time hours with opportunities for progression in a thriving business.
- Why this job: Join a friendly team and make a difference in customer experiences.
- Qualifications: Strong work ethic, computer literacy, and a friendly attitude required.
- Other info: Weekend work is essential; great chance to grow your career!
The predicted salary is between 13 - 16 £ per hour.
A customer service company is looking for a part-time Online Customer Service Advisor based in Biggleswade. You will be responsible for assisting customers across various channels including email and chat, processing orders, and providing internal support.
Ideal candidates should have a strong work ethic, be computer literate, and possess a friendly attitude. Opportunity for progression is available within a thriving business and you will be required to work weekends.
Weekend Online Customer Service Advisor - Part Time employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Online Customer Service Advisor - Part Time
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be assisting customers via email and chat, it's crucial to demonstrate clear and friendly communication. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or join relevant groups. They might share insights about the company culture or even refer you for the position, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, don’t miss out!
We think you need these skills to ace Weekend Online Customer Service Advisor - Part Time
Some tips for your application 🫡
Show Your Friendly Side: When writing your application, let your friendly attitude shine through! Use a warm and approachable tone to show us that you’re the perfect fit for our customer service team.
Highlight Your Skills: Make sure to mention your computer literacy and any relevant experience in customer service. We want to see how your skills align with what we’re looking for, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention your availability for weekends and express your enthusiasm for helping customers across different channels like email and chat.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hales Group
✨Know the Company
Before your interview, take some time to research the customer service company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Online Customer Service Advisor, strong communication is key. During the interview, practice clear and concise responses. You might even want to prepare examples of how you've successfully handled customer queries in the past, whether through email or chat.
✨Demonstrate Your Tech Savviness
Since the role requires being computer literate, be ready to discuss your experience with various online platforms and tools. If you have any specific software knowledge relevant to customer service, make sure to highlight that during your interview.
✨Emphasise Your Work Ethic
The ideal candidate should have a strong work ethic, so be prepared to share examples of times when you've gone above and beyond in previous roles. This could include working extra hours, helping colleagues, or taking on additional responsibilities to ensure customer satisfaction.
