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- Tasks: Support office functions with various administrative tasks and customer service.
- Company: Join Hales Group, a dynamic recruitment agency in Thetford.
- Benefits: Enjoy a Monday to Friday schedule with potential for ongoing work.
- Why this job: Gain valuable experience in a supportive environment while enhancing your admin skills.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
- Other info: This is a temporary ongoing position, perfect for students seeking flexible work.
The predicted salary is between 24000 - 36000 £ per year.
Service Administrator Thetford Monday to Friday 8.30am – 5.00pm Temporary ongoing Hales Group are recruiting for a full time Administrative position on behalf of their client based in Thetford. Working as a Service Administrator, you will support the office function, assisting with a variety of administrative based tasks, including: Assisting with pre-invoicing checks on service reports Producing and sending invoices Keeping company records and service schedules up to date Acting upon recommendations from service reports e.g. bringing future services forward, liaising with internal departments regarding quotes for work etc. Maintaining in-house systems Uploading sub-contractor paperwork and service reports Reformatting and sending service reports to customers on completion of works Filing of manual paperwork General administrative tasks, data entry etc. Answering inbound calls and taking messages for other team members This role requires a confident and capable Service Administrator, adept at prioritising a busy workload. The successful candidate will have: Experience in a similar customer service or admin role A high level of accuracy and a keen eye for detail Confident IT skills, particularly MS Word and Excel A professional telephone manner For more information on this role, please call Megan Reeve at the Thetford office or you can apply below
Service Administrator employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding pre-invoicing checks and service report management will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Brush up on your IT skills, especially in MS Word and Excel. Being able to showcase your proficiency in these applications can set you apart from other candidates.
✨Tip Number 3
Practice your professional telephone manner. Since you'll be answering inbound calls, being articulate and confident over the phone is crucial for making a good impression.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly any tasks similar to those listed in the job description, such as invoicing, data entry, and customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the skills and experiences mentioned in the job description. Emphasise your attention to detail and IT skills, especially with MS Word and Excel.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed a busy workload in previous roles. Mention any specific achievements related to administrative tasks or customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hales Group
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administrative roles. Highlight specific tasks you've handled, such as invoicing or maintaining records, and how you ensured accuracy and efficiency in those processes.
✨Demonstrate IT Proficiency
Since the role requires confident IT skills, particularly in MS Word and Excel, be ready to provide examples of how you've used these tools in past positions. You might even want to mention any specific functions or features you're comfortable with.
✨Exhibit a Professional Telephone Manner
As answering inbound calls is part of the job, practice your telephone etiquette. During the interview, speak clearly and confidently, and consider how you would handle common customer queries or issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to prioritise tasks and manage a busy workload. Think of examples from your past where you successfully juggled multiple responsibilities and how you approached those situations.
