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- Tasks: Coordinate traffic management schedules and ensure smooth operations.
- Company: Join a dynamic team in Long Stratton, Norfolk.
- Benefits: Competitive salary of £34,000 and full training provided.
- Why this job: Make a real impact by keeping traffic management running smoothly.
- Qualifications: Strong admin skills and attention to detail are key.
- Other info: Fast-paced environment with opportunities for growth.
The predicted salary is between 28000 - 40000 £ per year.
We are recruiting a highly organised and detail‑driven Scheduling Administrator to join our client's team in Long Stratton. This is a pivotal role supporting the coordination of planned and reactive traffic management works. You'll ensure bookings are accurate, communication is clear, and schedules run smoothly. Full training on traffic management processes will be provided — so while industry knowledge is beneficial, it's not essential. What matters most is strong administrative experience, excellent attention to detail, and the confidence to manage multiple tasks in a fast‑paced environment.
Key Responsibilities
- Schedule all planned and unplanned works (road closures, traffic lights, lane closures and parking suspensions).
- Send planned works to survey when needed.
- Add works to the planning schedule and update statuses (applied, approved, awaiting date, cancelled).
- Enter unplanned works accurately into internal systems.
- Add jobs to Re‑Flow and include all specific requirements.
- Check unplanned work locations using grid reference tools.
- Keep planning schedules organised, up to date, and colour‑coordinated.
- Add works to the planning tracker when applications, traffic management plans, or switch‑outs are required.
- Upload all customer correspondence to Re‑Flow.
- Answer incoming calls and support multiple departments.
- Notify planners of date changes and request new applications when needed.
- Inform the coordination team when AWS collection is required.
- Schedule site meetings for the surveying team.
- Send daily on‑call information to the relevant manager before 17:30 (Mon-Fri).
- Support the bookings process and help train others when required.
- Handle urgent bookings quickly to meet 2‑hour emergency response targets.
- Follow all HSEQ procedures and report any hazards, injuries, or equipment issues.
About You
We welcome applicants from all backgrounds. While traffic management knowledge is an advantage, it is not essential. We are looking for someone who can demonstrate:
- Strong administrative experience
- Excellent attention to detail
- Confident communication skills — written and verbal
- Ability to multitask and prioritise effectively
- Comfort working in a fast-paced environment
- Good problem‑solving skills
- Reliability and a proactive approach
Scheduling Administrator employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on showcasing your strong administrative skills and attention to detail, as these are key for the Scheduling Administrator role.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about the team dynamics or how they handle urgent bookings can demonstrate your proactive approach and interest in the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your fit for the Scheduling Administrator role.
We think you need these skills to ace Scheduling Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative experience and attention to detail. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've managed multiple tasks in a fast-paced environment, and don’t forget to mention your communication skills.
Show Your Organisational Skills: Since this role is all about scheduling and organisation, consider including a brief section in your application that showcases how you keep things organised and up to date. We love a colour-coordinated planner!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Hales Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheduling Administrator. Familiarise yourself with terms like 'traffic management', 'scheduling', and 'HSEQ procedures'. This will help you speak confidently about how your skills align with the job.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Practice Clear Communication
As communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with discussing your experience and answering questions on the spot.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle unexpected situations, like urgent bookings or scheduling conflicts. Think of specific examples where you've successfully solved problems in a fast-paced environment, and be prepared to discuss your thought process during those times.
