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- Tasks: Coordinate traffic management schedules and ensure smooth operations.
- Company: Join a dynamic team in Long Stratton with a focus on organisation.
- Benefits: Competitive salary, full training provided, and supportive work environment.
- Why this job: Make a real difference in traffic management while developing your skills.
- Qualifications: Strong admin skills and attention to detail are key; traffic knowledge is a bonus.
- Other info: Fast-paced role with opportunities for growth and learning.
The predicted salary is between 34000 - 47600 £ per year.
We are recruiting a highly organised and detail‑driven Scheduling Administrator to join our client's team in Long Stratton. This is a pivotal role supporting the coordination of planned and reactive traffic management works. You'll ensure bookings are accurate, communication is clear, and schedules run smoothly.
Full training on traffic management processes will be provided — so while industry knowledge is beneficial, it's not essential. What matters most is strong administrative experience, excellent attention to detail, and the confidence to manage multiple tasks in a fast‑paced environment.
Key Responsibilities- Schedule all planned and unplanned works (road closures, traffic lights, lane closures and parking suspensions).
- Send planned works to survey when needed.
- Add works to the planning schedule and update statuses (applied, approved, awaiting date, cancelled).
- Enter unplanned works accurately into internal systems.
- Add jobs to Re‑Flow and include all specific requirements.
- Check unplanned work locations using grid reference tools.
- Keep planning schedules organised, up to date, and colour‑coordinated.
- Add works to the planning tracker when applications, traffic management plans, or switch‑outs are required.
- Upload all customer correspondence to Re‑Flow.
- Answer incoming calls and support multiple departments.
- Notify planners of date changes and request new applications when needed.
- Inform the coordination team when AWS collection is required.
- Schedule site meetings for the surveying team.
- Send daily on‑call information to the relevant manager before 17:30 (Mon-Fri).
- Support the bookings process and help train others when required.
- Handle urgent bookings quickly to meet 2‑hour emergency response targets.
- Follow all HSEQ procedures and report any hazards, injuries, or equipment issues.
We welcome applicants from all backgrounds. While traffic management knowledge is an advantage, it is not essential. We are looking for someone who can demonstrate:
- Strong administrative experience
- Excellent attention to detail
- Confident communication skills — written and verbal
- Ability to multitask and prioritise effectively
- Comfort working in a fast-paced environment
- Good problem‑solving skills
- Reliability and a proactive approach
Scheduling Administrator in Norfolk employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Administrator in Norfolk
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role requires clear communication, try role-playing common interview questions with a friend or family member. It’ll boost your confidence and help you articulate your thoughts better.
✨Tip Number 3
Be ready to showcase your organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or solved problems under pressure. This will demonstrate your fit for the Scheduling Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Scheduling Administrator in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative experience and attention to detail. We want to see how your skills match the role of a Scheduling Administrator, so don’t be shy about showcasing relevant experiences!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’ll need in the role. Avoid jargon unless it’s relevant to the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hales Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheduling Administrator. Familiarise yourself with terms like 'traffic management', 'scheduling', and 'HSEQ procedures'. This will help you speak confidently about how your skills align with the job.
✨Show Off Your Organisational Skills
Since this role requires excellent attention to detail and strong administrative experience, prepare examples from your past work where you've successfully managed schedules or handled multiple tasks. Use specific scenarios to demonstrate your organisational prowess.
✨Practice Clear Communication
As communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to rehearse common interview questions with a friend, focusing on how you can convey information effectively, both verbally and in writing.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of situations where you had to think on your feet or resolve conflicts. Prepare to discuss how you prioritised tasks and made decisions under pressure, as this will showcase your ability to thrive in a fast-paced environment.
