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- Tasks: Coordinate care delivery and support staff to make a real difference in people's lives.
- Company: Join Hales Homecare, a compassionate leader in personalised care since 1999.
- Benefits: Enjoy up to 31 days paid holiday, pension, and exclusive discounts with the Blue Light Card.
- Why this job: Step into a rewarding role that shapes care and supports your career growth.
- Qualifications: Experience in care coordination and strong organisational skills are essential.
- Other info: Join a supportive team with opportunities for fully-funded qualifications and apprenticeships.
The predicted salary is between 30000 - 42000 £ per year.
Are you a compassionate and experienced Care Worker ready to progress? Join Hales Homecare and take the next step in your care career! We are looking for a dedicated Care Coordinator to join our team in East Riding, based at our Hull office. This is a fantastic opportunity to step into a role where you’ll help shape care delivery, support staff and make a real difference in people’s lives.
Key Responsibilities:
- Manage new service user referrals from social workers and private clients.
- Allocate Care Workers to Service Users, ensuring effective rota planning and workload balance.
- Answer and monitor incoming calls and provide support to care staff and supervisors.
- Maintain accurate records of Service Users and Care Workers, including updates for hospital/respite stays.
- Coordinate cover for holidays, sickness, and emergency calls.
- Process weekly timesheets and payroll amendments.
- Conduct reference checks and ensure DBS/safeguarding compliance before employment.
- Support recruitment and training efforts in collaboration with the Branch Recruiter and Trainer.
- Ensure office policies, procedures, and systems are followed.
- Deliver care and participate in on-call duties when required.
The ideal Care Coordinator must have:
- Experience in rostering/scheduling within domiciliary care (preferred).
- Ability to work both independently and as part of a team.
- Strong logistical and problem-solving skills.
- Excellent organisation and ability to manage multiple priorities.
- Confident oral and written communication skills.
- Knowledge of domiciliary care provision.
- A QCF/NVQ Level 3 in Health & Social Care or Management or willingness to work towards it.
- Hands-on experience in domiciliary care delivery.
Why Join Us?
- Paid holidays of up to 31 days per annum
- Pension and life insurance
- FREE Blue Light Card: Exclusive discounts at over 15,000 retailers
- Hales Perks: Cycle2Work, Car Salary and Early Pay schemes, funded eye tests & discounts for glasses, health and financial well-being support, plus more.
- Well-being Programme: Up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well-being app
- Reward and Recognition: Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards
- Supportive and inclusive team culture
- Opportunities for career development including fully-funded qualifications and apprenticeships
Join our team as a Care Coordinator in East Riding and take the next step in your career in care. Apply today and help us deliver care that truly makes a difference.
About Hales: Since 1999, Hales Homecare has been delivering personalised, tech-enabled care to vulnerable people across the UK. We’re proud to support our communities with compassion, professionalism and innovation.
The nature of this role means that you must have the right to work in the UK. The position is subject to an enhanced DBS check and suitable references.
Care Coordinator in Kingston upon Hull employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios you've faced in previous roles and how you handled them. This will help you showcase your problem-solving skills and experience effectively.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, like Hales Homecare. When you apply through our website, you’ll be more likely to catch the attention of hiring managers who appreciate your genuine interest.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the minds of the hiring team as they make their decisions.
We think you need these skills to ace Care Coordinator in Kingston upon Hull
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in domiciliary care and any relevant skills that match the job description. We want to see how you can make a difference!
Showcase Your Communication Skills: Since this role requires excellent oral and written communication, don’t shy away from demonstrating these skills in your application. Use clear, concise language and ensure your documents are well-structured. We love a good communicator!
Highlight Your Problem-Solving Abilities: As a Care Coordinator, you'll need strong logistical and problem-solving skills. Share examples from your past experiences where you've successfully managed challenges or improved processes. We’re all about finding solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Hales Homecare!
How to prepare for a job interview at Hales Group
✨Know Your Care Basics
Before the interview, brush up on your knowledge of domiciliary care. Understand the key responsibilities of a Care Coordinator and be ready to discuss how your experience aligns with managing service user referrals and coordinating care workers.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully managed logistical challenges or resolved conflicts. This will demonstrate your strong problem-solving skills, which are crucial for this role.
✨Communicate Clearly
Practice your oral and written communication skills. Be ready to articulate your thoughts clearly and concisely, especially when discussing how you would support staff and maintain accurate records.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company culture and career development opportunities. Inquire about their approach to staff training and how they support their Care Coordinators in their roles.
