Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help individuals secure and maintain their accommodation while providing essential support.
- Company: Join a dedicated team focused on making a difference in people's lives.
- Benefits: 28 days holiday, health cash plan, flexible working, and a generous pension scheme.
- Why this job: Make a real impact by supporting individuals in need and enhancing their living conditions.
- Qualifications: Experience in housing management and strong organisational skills required.
- Other info: Opportunity for professional development and career growth in a supportive environment.
The predicted salary is between 24803 - 27703 £ per year.
Location: Diss, Norfolk
Contract: Fixed term contract until 31st March 2027
Salary: £24,803 per annum
Hours: 9:00am to 5:00pm, Monday to Friday
Driving licence essential
We are seeking a dedicated Housing and Support Delivery Officer to join our client's team in Diss, Norfolk. This role is a practical and people focused role where you'll help individuals settle into and maintain secure accommodation.
Key Responsibilities:
- Provide housing management and support in line with rules and best practice
- Meet personal targets and agreed outcomes
- Support customers with plans and sessions to help them keep their tenancy and access services
- Promote Health & Safety and Safeguarding
- Complete sign ups, visits, checks, and deal with issues quickly
- Inspect properties, report repairs, and ensure compliance
- Reduce empty homes and let properties promptly
- Manage rent and service charges, and address anti-social behaviour
- Handle legal casework, including court presentations
- Write clear reports
- Support the team and take part in the on call rota
Person Specification:
- Experience delivering housing management services within a social housing setting
- Proven success working with individuals with complex lifestyles
- Strong understanding of holistic, person-led support
- Excellent organisational skills and ability to prioritise workload
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
- Full UK driving licence and access to own vehicle
- Able to pass and maintain an Enhanced DBS check
- Willingness to undertake professional development
Benefits:
- 28 days plus 8 bank holidays, increasing to 30 days plus 8 bank holidays after two years of service.
- 6% employer pension contribution (only 2% required from you)
- Health Cash Plan – claim back optical, dental, physio and other medical expenses for you and your family
- Life assurance – 3x annual salary
- Flexible working with a Hub | Home | Roam approach to support work/life balance
For more information on this position, please contact Megan at the Diss office.
Housing and Support Delivery Officer employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing and Support Delivery Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting individuals with complex lifestyles.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work in housing management to the interview. Whether it’s handling legal casework or managing rent, having concrete examples will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing and Support Delivery Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing and Support Delivery Officer role. Highlight your experience in housing management and working with individuals who have complex lifestyles, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to mention your organisational skills and proficiency in Microsoft Office. We want to see how you can manage your workload effectively and use tech to support your work, so give us examples of how you've done this in the past.
Be Person-Centred: Since this role is all about supporting individuals, make sure to emphasise your understanding of holistic, person-led support. Share any relevant experiences where you’ve helped someone maintain their tenancy or access services, as this will resonate with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hales Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing and Support Delivery Officer. Familiarise yourself with housing management practices, support strategies, and the importance of health and safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported individuals with complex lifestyles or managed housing services. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Be Person-Centred
Since this role is all about supporting people, be ready to discuss how you approach person-led support. Think about how you would tailor your support to meet individual needs and how you can promote independence while ensuring compliance with regulations.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the challenges they face in housing management, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
