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- Tasks: Manage credit collections and resolve invoicing queries with local authorities and clients.
- Company: Join a supportive finance team in a modern office environment.
- Benefits: Enjoy 20-25 days holiday, pension scheme, life assurance, and retail discounts.
- Why this job: Gain valuable experience in finance while working with a friendly and professional team.
- Qualifications: Previous credit control experience preferred, but training will be provided.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 21600 - 30000 £ per year.
Hales Group are recruiting for a Credit Controller to join our Finance team based in Peterborough. The position sits within our finance team, within a smaller team of Credit Controllers and primarily deals with collections from local authorities in line with their contracts as well as privately funded domiciliary care customers. Previous experience within a credit control environment is preferred, however, full training for the Adult Social Care environment will be given. This role uses Sage 200 & Outlook as the main forms of software; training can be given in the use of these programs where needed.
Responsibilities:
- Liaison with local authorities and clients regarding payable invoicing and resolving any queries, issuing credit notes, and evidencing correct billing where necessary.
- Ongoing monitoring of allocated accounts with regular feedback given in the weekly credit control meeting.
- Speaking to private clients to take payment on account via card.
- Setting up and running of weekly/monthly direct debit runs through the Go Cardless system.
- Arranging credit notes as and when required with authorisation from branches.
- Completion of credit checks and setting up of new accounts on Sage 200.
- Working towards department KPIs in conjunction with the rest of your team.
Benefits:
- 20 days Holiday rising annually by one day to 25.
- Contributory pension scheme - employee contribution 5%, employer contribution 3% and Tax Relief 1%.
- Free Life assurance - 2 x annual salary.
- Discounts and vouchers for over 6,500 retailers.
- Car Lease Scheme.
The finance team, based in Peterborough, consists of 18 people located in modern, open plan offices in Fengate. We pride ourselves on being a professional, friendly, and supportive team, delivering finance services to the rest of our business which incorporates some 38 branches across the company.
Credit Controller employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Sage 200 and credit control processes. We recommend practising common interview questions and scenarios related to collections and client interactions.
✨Tip Number 3
Show off your soft skills! Being a Credit Controller isn’t just about numbers; it’s about communication too. Be ready to discuss how you handle difficult conversations with clients or local authorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or finance. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Credit Controller role. Be genuine and let us know what excites you about working with our finance team.
Showcase Your Software Skills: Since we use Sage 200 and Outlook, mention any experience you have with these tools. If you’re not familiar, that’s okay too—just express your willingness to learn and adapt!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hales Group
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss your experience with collections, invoicing, and resolving queries. Familiarise yourself with common terms and processes in the finance sector, especially those related to local authorities and private clients.
✨Get Comfortable with Sage 200
Since this role involves using Sage 200, it’s a good idea to familiarise yourself with the software beforehand. If you have access to a demo or tutorial, take some time to explore its features. This will show your potential employer that you're proactive and eager to learn.
✨Prepare for Team Dynamics
The finance team values collaboration, so think about examples from your past experiences where you worked effectively within a team. Be ready to discuss how you contribute to achieving KPIs and how you handle feedback during team meetings.
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to liaise with various stakeholders. Prepare to demonstrate your communication skills by discussing how you've successfully resolved disputes or handled difficult conversations in the past. This will highlight your ability to maintain professional relationships.
