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- Tasks: Manage sales ledger, collect debts, and handle customer queries in a friendly finance team.
- Company: Join a well-established manufacturing business in Letchworth with a supportive culture.
- Benefits: Enjoy a competitive pay rate, potential for permanent role, and a collaborative work environment.
- Why this job: Great opportunity for growth, teamwork, and making a real impact in finance.
- Qualifications: Experience in credit control, strong communication skills, and proficiency in Microsoft Excel required.
- Other info: Office-based role with occasional travel; perfect for those seeking stability and new challenges.
Credit Controller Location: Letchworth Garden City, Hertfordshire
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Salary: £27,000 – £30,000 per annum
Hours: Monday to Friday, 9.00am – 5:00pm
Team Size: Working within a close-knit finance team of 4
We\’re currently recruiting for a proactive and detail-oriented Credit Controller to join a well-established and growing business based in Letchworth. This is a fantastic opportunity to become part of a supportive finance team in a company known for its positive culture and long-term career development.
Key Responsibilities:
Proactively manage and collect outstanding debts, working closely with sales and production teams
Build and maintain strong client relationships to ensure smooth account management
Respond to client enquiries via phone, email, and other communication channels
Ensure timely payments by providing necessary documentation (e.g., invoices, delivery notes)
Review and approve credit notes in line with internal processes
Prepare weekly debtor reports with detailed notes on customer status and actions taken
Conduct weekly meetings with the Finance Director to review receivables
Monitor bank transactions and allocate incoming funds appropriately
Vet customer orders based on credit history and payment terms
Complete documentation for credit checks, audits, and customer requests
Additional Duties:
Provide occasional cover for payroll
Order miscellaneous items for departments and handle general office admin
Support with ad hoc tasks as needed
What We\’re Looking For:
Previous experience in credit control or credit management
Excellent communication and customer service skills
Strong organisational skills and ability to multitask
High attention to detail and a proactive, \”can-do\” attitude
Confident using Microsoft Excel and other Office applications
A team player who can also work independently Why Apply?
This is a brilliant opportunity to join a company that values its people and offers a collaborative working environment. If you\’re looking for a role where you can make an impact and grow professionally, we\’d love to hear from you
Credit Controller employer: Hales Group
Contact Detail:
Hales Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific credit control processes and software commonly used in the industry. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the finance sector, especially those who work in credit control. Engaging with others in the field can provide valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss your previous experiences in managing debts and building client relationships. Be ready to share specific examples that highlight your problem-solving skills and ability to handle customer queries effectively.
✨Tip Number 4
Showcase your proficiency in Microsoft Excel by brushing up on relevant functions and features. Being able to demonstrate your skills in data analysis and reporting during the interview can set you apart from other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your credit control experience. Focus on relevant skills such as managing sales ledgers, customer service, and communication abilities that align with the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the Credit Controller position. Mention your previous experience, how it relates to the role, and your enthusiasm for joining the finance team.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Excel and other Office applications, as well as your organisational skills and ability to manage changing priorities. These are key attributes the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hales Group
✨Showcase Your Credit Control Experience
Make sure to highlight your previous experience in credit control during the interview. Be prepared to discuss specific examples of how you've successfully managed outstanding debts and built relationships with clients.
✨Demonstrate Strong Communication Skills
Since the role requires handling customer queries and ensuring timely payments, it's essential to showcase your communication skills. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to interact effectively with clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to handle difficult customers or manage conflicting priorities. Think about how you would approach these situations and be ready to share your thought process.
✨Familiarise Yourself with Microsoft Excel
As proficiency in Microsoft Excel is a requirement, brush up on your skills before the interview. Be ready to discuss how you've used Excel in previous roles, particularly in managing data and preparing reports, as this will demonstrate your technical competence.
